Partner Manager, EMEA

eGain is a leading provider of AI-powered knowledge and customer experience solutions. Fortune 500 clients and government agencies trust the eGain AI Knowledge Hub to optimise customer experience and reduce cost of service. eGain was recently named a Leader in Gartner’s inaugural Magic Quadrant for Knowledge Management Systems for Customer Service.

We’re diverse, optimistic, and tenacious. We take pride in what we do and hold ourselves to a high standard. If you want to work at the intersection of AI and customer engagement, let’s talk

We’re hiring a European Partner Manager to build out our channel sales capability across the UK and Europe. This is a hands-on, revenue-owning role focused on recruiting and scaling a partner ecosystem — referral partners, resellers, and implementation partners — who bring enterprise clients to our AI-powered knowledge management and CX platform, resell it, and/or implement it for their customers. You’ll own the full partner lifecycle: identifying and recruiting the right partners, enabling them, building joint business plans, and driving those relationships through pipeline to closed revenue.

Recruit and onboard partners across three motions: referral (partners who introduce enterprise opportunities), reseller (partners who transact our platform), and implementation (SIs/consultancies who deploy and integrate our solutions)