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Analyst I, Solution Success
eGain Corporation
Sunnyvale, USA
Full-time
Entry
Onsite
USD 80000-80000 yearly / year
Discovered 1 weeks ago
SaaS
Free
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SaaS
Key Skills for This Role
SaaS
Full Job Posting
Responsibilities
- Resolve customer questions about eGain Cloud SaaS solutions via phone, chat, and email.
- Troubleshoot customer problems, working with product engineering.
Education and Experience
Bachelor’s degree in a STEM discipline.
Step 1
Written test
Aptitude section – this is a GRE style test (60 minutes or less)
Functional section – this is a take-home programming test
Step 2
Panel interview (in-person at eGain Sunnyvale office)
Next step
Email your resumé to hiring@egain.com with the position title “Analyst I, Solution Success” in the email subject.
Compensation
- The salary for this position is $80,000 per year.
- Stock options.
- Please note that the compensation package can vary based on the candidate’s qualifications and experience level.
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