Sales Coordinator (Fragrance Industry)
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Key skills for this role
About the Role
We are seeking a detail-oriented Sales Coordinator to support our fragrance sales team in managing customer accounts, processing orders, and ensuring smooth coordination between departments.
Key Skills for This Role
Responsibilities
- Handle customer inquiries, prepare quotations, and follow up on sales orders
- Coordinate sampling requests, maintain sample inventory, and ensure timely dispatch
- Assist the sales team in preparing presentations, pricing sheets, and product documents
- Manage and update the CRM system with customer interactions and sales activities
- Process purchase orders accurately and ensure all required specifications are captured
- Coordinate with production, QC, logistics, and finance teams to ensure on time order fulfilment
- Track order status, delivery timelines, and communicate updates to customers
- Prepare sales reports, order summaries, and monthly performance dashboards
- Maintain strong communication with customers regarding product availability, shipment updates, and documentation requirements
- Support the sales team in developing long term client relationships and ensuring customer satisfaction
- Prepare commercial invoices, COAs, technical documents, packing lists, and other shipment documents
- Ensure all documents meet UAE and international export requirements
Requirements
- Minimum 2 to 4 years of experience as a Sales Coordinator, preferably in the fragrance industry
- Bachelor's degree in Business Administration, Marketing, or related field
- Strong communication skills (English essential; Arabic is an advantage)
- Knowledge of fragrance raw materials, oils, and industry standards preferred
- Proficient in MS Office (Excel, Word, PowerPoint)
- Experience with ERP/CRM systems (SAP, Odoo, Zoho, etc.)
- Excellent organizational and multitasking skills
- Attention to detail and ability to work under pressure
- Experience working in a manufacturing environment is an added advantage
Full Job Posting
Job Summary
- We are seeking a detail oriented and proactive Sales Coordinator to support our fragrance sales team in managing customer accounts, processing orders, and ensuring smooth coordination between internal departments. The ideal candidate should have prior experience in the fragrance industry with strong
Key Responsibilities
- Handle customer inquiries, prepare quotations, and follow up on sales orders.
- Coordinate sampling requests, maintain sample inventory, and ensure timely dispatch.
- Assist the sales team in preparing presentations, pricing sheets, and product documents.
- Manage and update the CRM system with customer interactions and sales activities.
- Process purchase orders accurately and ensure all required specifications are captured.
- Coordinate with production, QC, logistics, and finance teams to ensure on time order fulfilment.
- Track order status, delivery timelines, and communicate updates to customers.
- Prepare sales reports, order summaries, and monthly performance dashboards.
- Maintain strong communication with customers regarding product availability, shipment updates, and documentation requirements.
- Support the sales team in developing long term client relationships and ensuring customer satisfaction.
- Prepare commercial invoices, COAs, technical documents, packing lists, and other shipment documents.
- Ensure all documents meet UAE and international export requirements.
Requirements
- Minimum 2 to 4 years of experience as a Sales Coordinator, preferably in the fragrance industry.
- Bachelor’s degree in Business Administration, Marketing, or related field
- Strong communication (English essential; Arabic is an advantage)
- Knowledge of fragrance raw materials, oils, and industry standards preferred
- Proficient in MS Office (Excel, Word, PowerPoint)
- Experience with ERP/CRM systems (SAP, Odoo, Zoho, etc.)
- Excellent organizational and multitasking skills
- Attention to detail and ability to work under pressure
- Experience working in a manufacturing environment is an added advantage.
Pay
- AED 4,000 5,000 per month
Work Location
- In person
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