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Sales Coordinator

Kempinski Hotels
Doha, QAT
Full Time
Entry
Onsite
3 weeks ago
Microsoft OfficeOpera PMSCRMCommunicationOrganizational SkillsTime Management
Free

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Job Summary

  • The Commercial Sales Coordinator provides vital administrative, operational, and organizational support to the entire Commercial Division (Sales, Events, Marketing, and Revenue Management).

Key Responsibilities by Department

  • Act as the first point of contact for incoming sales and event leads; log inquiries accurately in the CRM and distribute them to the respective managers
  • Draft proposals, Group Sales Agreements, and Event Orders (EOs) based on templates provided by the team
  • Coordinate VIP amenities, show rooms, and welcome materials for prospective clients visiting the hotel
  • Maintain and update the sales/catering database (e.g., Opera Sales & Catering, Delphi) to ensure client data and booking statuses are accurate
  • Organize and maintain inventory of sales kits, brochures, branded giveaways, and digital marketing assets
  • Assist the marketing team with scheduling social media posts, tracking media coverage, and preparing press kits
  • Extract daily, weekly, and monthly system reports (e.g., pickup reports, pace reports) from the PMS for the Revenue Manager
  • Schedule weekly commercial/revenue meetings, prepare agendas, and take detailed minutes
  • Process department invoices, track expense reports, and coordinate travel agent commission payouts with the finance team

Required Skills & Qualifications

  • 1–2 years of administrative or coordinator experience, ideally within a hotel front office, reservations, or sales department
  • High proficiency in Microsoft Office (Excel, Word, PowerPoint)
  • Experience with hotel systems like Opera PMS, Delphi, or equivalent CRMs is highly advantageous
  • Exceptional time management skills; ability to prioritize tasks coming from four different department heads
  • Flawless written and verbal communication skills; professional telephone manner and presentation
  • Ability to handle highly confidential revenue data, client contracts, and payroll/expense information with integrity

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