Sales Associate - Fashion
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Key skills for this role
About the Role
Majid Al Futtaim Lifestyle seeks a Sales Associate to deliver exceptional customer service, achieve sales targets, and maintain store standards. Requires 1-2 years industry experience and excellent communication skills.
Key Skills for This Role
Responsibilities
- Be the ultimate champion of customer service standards in line with Majid Al Futtaim guidelines
- Achieve set sales targets and use creative ways to exceed them
- Contribute to enhanced sales targets with thorough product knowledge, upselling and cross selling
- Ensure store standards are maintained at all times, including cleanliness, tidiness and replenishment
- Comply with all store security policies and regulations
- Recommend, select, and help locate or obtain merchandise based on customer needs
Requirements
- High School Certificate
- 1 2 Years Industry Experience
- Good Communication Skills
- Excellent Customer Service
Full Job Posting
Role Profile
- Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
- Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
- Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
- Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
- Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
- Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
- Use Advanced Selling Skills in Order to Better Support the Customer’s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
- Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
Requirements
- High School Certificate
- 1 2 Years Industry Experience
- Good Communication Skills
- Excellent Customer Service
What We Offer
- Work in a friendly environment, where everyone shares positive vibes and excited about our future.
- Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
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