Sales Administrator
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Key skills for this role
About the Role
The Heart of Europe seeks a Sales Administrator to support the sales team with administrative tasks, document processing, and client coordination. The role requires 2+ years of real estate sales admin experience and proficiency in MS Office and CRM tools.
Key Skills for This Role
Responsibilities
- Support the sales team in daily administrative tasks and coordination
- Prepare and process sales documents such as offers, contracts, and MOUs
- Maintain and update client databases, trackers, and CRM entries (Salesforce etc.)
- Assist in scheduling meetings, preparing presentations, and follow up communication
- Liaise with internal teams (legal, finance, marketing) to ensure smooth transaction flow
- Coordinate with clients for documentation and ensure timely submissions
- Handle invoice preparation, payment follow up, and data entry
- Manage sales reports and compile performance data for team reviews
- Ensure accuracy and compliance in all paperwork and sales records
- Provide excellent internal and external customer service
- Track and follow up on critical sales documentation including SPAs, Down Payments, and PDCs
- Coordinate with Finance Operations on payment recovery including follow ups on bounced cheques and partial payments
Requirements
- Bachelor's degree in Business Administration or related field
- 2+ years of experience in a Sales Admin role (real estate mandatory)
- Proficient in MS Office (Excel, Word, PowerPoint) and CRM tools
- Experience in handling SPAs & Oqood Registrations
- Strong organizational and multitasking skills
- Excellent written and verbal communication
- Ability to work under pressure and meet deadlines
- Team player with a positive attitude
Full Job Posting
Company Overview
- The Kleindienst Group is a European real estate company in Dubai with over 1,200 employees.
- The Heart of Europe is the flagship masterplan on The World Island, featuring hotels, resorts, holiday homes, and the Floating Seahorse Villas.
Key Responsibilities
- Support the sales team in daily administrative tasks and coordination.
- Prepare and process sales documents such as offers, contracts, and MOUs.
- Maintain and update client databases, trackers, and CRM entries (Salesforce etc.).
- Assist in scheduling meetings, preparing presentations, and follow up communication.
- Liaise with internal teams (legal, finance, marketing) to ensure smooth transaction flow.
- Coordinate with clients for documentation and ensure timely submissions.
- Handle invoice preparation, payment follow up, and data entry.
- Manage sales reports and compile performance data for team reviews.
- Ensure accuracy and compliance in all paperwork and sales records.
- Provide excellent internal and external customer service.
- Track and follow up on critical sales documentation including SPAs, Down Payments, and PDCs.
- Coordinate with Finance Operations on payment recovery including follow ups on bounced cheques and partial payments.
Essential Requirements
- Bachelor's degree in Business Administration or a related field.
- 2+ years of experience in a similar Sales Admin role (real estate mandatory).
- Proficient in MS Office (Excel, Word, PowerPoint) and CRM tools.
- Must have experience in handling SPAs & Oqood Registrations.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication.
- Ability to work under pressure and meet deadlines.
- Team player with a positive attitude.
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