Sales Administrator
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Key skills for this role
About the Role
Job Overview We are seeking a highly organized and proactive Sales Administrator to support our team. The ideal candidate will manage sales documentation, coordinate with clients and agents, maintain CRM systems, and ensure seamless execution of the sales process.
Key Skills for This Role
Full Job Posting
Job Overview
We are seeking a highly organized and proactive
Sales Administrator
to support our team.
The ideal candidate will manage sales documentation, coordinate with clients and agents, maintain CRM systems, and ensure seamless execution of the sales process.
This role is vital to maintaining efficiency, accuracy, and customer satisfaction in a fast-paced property sales environment.
Sales Support & Coordination
· Assist the sales team in preparing proposals, contracts, and agreements.
· Maintain accurate records of clients, prospects in the CRM system.
· Issue Sales Purchase Agreements (SPAs) and sales documents (sales offer, EOI & Booking Forms).
· Manage the process of registering units within the Dubai Land Department (DLD)
· Manage inventory and keep it constantly updated.
· Act as a liaison between sales teams.
· Process property bookings, reservations, and sales transactions.
· Ensure all sales documentation is accurate, complete, and filed correctly.
· Verify client documents, approvals, and payment records as required.
· Track and follow up on pending approvals, payments, and client documentation.
· Maintain and update sales pipelines and performance metrics.
· Identify gaps in processes and assist in implementing improvements.
· Respond promptly to client inquiries via calls, emails, or in-person meetings.
· Maintain a professional and customer-friendly interface with clients.
· Support client onboarding and handover processes.
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Create, update, and manage property listings across platforms such as Bayut, Dubizzle, Property Finder, and others.
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Ensure all listings are accurate, updated, and optimized for visibility.
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Work closely with agents to gather property details, photos, and marketing materials.
Education
Bachelor’s degree in Business Administration, Marketing, or related field preferred.
Experience
1–3 years of experience in real estate, property development, property management, or customer service.
Technical Skills
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Experience with CRM systems (Oqood, Odoo, Bitrix, etc.) preferred.
- Knowledge of real estate sales processes and documentation.
Soft Skills
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Attention to detail with high accuracy in documentation.
- Ability to work under pressure and meet deadlines.
- Professional, proactive, and customer-focused mindset.
Key Competencies
- Customer service excellence
- Time management and prioritization
- Problem-solving and analytical thinking
- Team collaboration and adaptability
- Confidentiality and professionalism
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