Relationship Manager
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Key skills for this role
About the Role
Casa Vista Development is hiring a Relationship Manager in Dubai to manage client relationships, activate broker channels, and drive real estate sales. The role involves handling leads, conducting broker briefings, and closing deals.
Key Skills for This Role
Responsibilities
- Manage the full sales cycle from lead qualification to deal closure
- Conduct project presentations, site visits, and negotiate offers with buyers and brokers
- Achieve monthly and quarterly sales targets and KPIs set by management
- Respond promptly to all incoming leads from digital channels, walk ins, referrals, and brokers
- Build and maintain strong relationships with brokerage firms across Dubai
- Conduct regular broker briefings, both in office and at external offices
- Provide personalized consultation to clients and guide them through the booking and sales process
- Maintain up to date knowledge of all Casa Vista projects, pricing, inventory, payment plans, and USPs
- Maintain accurate records of leads, client interactions, meetings, and bookings in the CRM
Requirements
- Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field (preferred)
- Minimum 2–4 years of experience in real estate sales, brokerage, or client relationship management in the UAE market
- Proven track record of achieving sales targets and closing high value deals
- Experience working with brokers and managing broker networks is highly desirable
- Strong understanding of Dubai real estate market trends, competitors, pricing structures, and project launches
- Hands on experience with CRM systems and digital lead management tools
- Valid UAE driving license preferred
- Russian and Arabic speakers preferred
Full Job Posting
Role Description
- The Relationship Manager is responsible for managing client relationships, activating broker channels and representing Casa Vista Development.
Key Responsibilities
- Manage the full sales cycle from lead qualification to deal closure.
- Conduct project presentations, site visits, and negotiate offers with buyers and brokers.
- Achieve monthly and quarterly sales targets and KPIs set by management.
- Respond promptly to all incoming leads from digital channels, walk ins, referrals, and brokers.
- Maintain professional communication across phone, WhatsApp, email and in person interactions.
- Update CRM with accurate lead status, notes, follow ups, and conversion progress.
- Build and maintain strong relationships with brokerage firms across Dubai.
- Conduct regular broker briefings, both in office and at external offices.
- Ensure brokers are well informed on project updates, pricing, inventory, and offers.
- Maximize broker network contribution to overall sales numbers.
- Attend scheduled client meetings inside and outside the office.
- Provide personalized consultation to clients and guide them through the booking and sales process.
Qualifications & Experience
- Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field (preferred).
- Minimum 2–4 years of experience in real estate sales, brokerage, or client relationship management in the UAE market.
- Proven track record of achieving sales targets and closing high value deals.
- Experience working with brokers and managing broker networks is highly desirable.
- Strong understanding of Dubai real estate market trends, competitors, pricing structures, and project launches.
- Hands on experience with CRM systems (e.g., PropSpace, Bitrix, HubSpot) and digital lead management tools.
- Valid UAE driving license preferred.
- Russian and Arabic speakers preferred.
Competencies & Skills
- Strong sales, negotiation, and deal closing skills.
- Excellent communication across phone, email, WhatsApp, and in person meetings.
- Ability to build and maintain strong client and broker relationships.
- Professional, customer focused, and confident in brand representation.
- Good knowledge of Dubai real estate market, competitors, and project positioning.
- Strong organizational skills with the ability to manage multiple leads and meetings.
- Proficient in CRM systems and reporting.
- Adaptable, proactive, and effective in fast paced environments.
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