Relationship Manager
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Key skills for this role
About the Role
Casa Vista Development is seeking a Relationship Manager to manage client relationships, activate broker channels, and drive sales. The role involves handling leads, conducting broker briefings, closing deals, and ensuring high customer satisfaction.
Key Skills for This Role
Responsibilities
- Manage the full sales cycle from lead qualification to deal closure
- Conduct project presentations, site visits, and negotiate offers with buyers and brokers
- Achieve monthly and quarterly sales targets and KPIs set by management
- Respond promptly to all incoming leads from digital channels, walk ins, referrals, and brokers
- Build and maintain strong relationships with brokerage firms across Dubai
- Conduct regular broker briefings, both in office and at external offices
- Maintain up to date knowledge of all Casa Vista projects, pricing, inventory, payment plans, and USPs
- Maintain accurate records of leads, client interactions, meetings, and bookings in the CRM
Requirements
- Bachelor’s degree in Business Administration, Marketing, Real Estate, or related field (preferred)
- Minimum 2–4 years of experience in real estate sales, brokerage, or client relationship management in the UAE market
- Proven track record of achieving sales targets and closing high value deals
- Experience working with brokers and managing broker networks is highly desirable
- Strong understanding of Dubai real estate market trends, competitors, pricing structures, and project launches
- Hands on experience with CRM systems (e.g., PropSpace, Bitrix, HubSpot) and digital lead management tools
- Valid UAE driving license preferred
Full Job Posting
Role Description
- The Relationship Manager is responsible for managing client relationships, activating broker channels and representing Casa Vista Development.
- This role involves handling all incoming leads, conducting broker briefings, closing deals and ensuring high levels of product knowledge and customer satisfaction.
Key Responsibilities
- Manage the full sales cycle from lead qualification to deal closure.
- Conduct project presentations, site visits, and negotiate offers with buyers and brokers.
- Achieve monthly and quarterly sales targets and KPIs set by management.
- Respond promptly to all incoming leads from digital channels, walk ins, referrals, and brokers.
- Build and maintain strong relationships with brokerage firms across Dubai.
- Conduct regular broker briefings, both in office and at external offices.
- Maintain up to date knowledge of all Casa Vista projects, pricing, inventory, payment plans, and USPs.
- Maintain accurate records of leads, client interactions, meetings, and bookings in the CRM.
Qualifications & Experience
- Bachelor’s degree in Business Administration, Marketing, Real Estate, or a related field (preferred).
- Minimum 2–4 years of experience in real estate sales, brokerage, or client relationship management in the UAE market.
- Proven track record of achieving sales targets and closing high value deals.
- Experience working with brokers and managing broker networks is highly desirable.
- Strong understanding of Dubai real estate market trends, competitors, pricing structures, and project launches.
- Hands on experience with CRM systems (e.g., PropSpace, Bitrix, HubSpot) and digital lead management tools.
- Valid UAE driving license preferred.
Competencies & Skills
- Strong sales, negotiation, and deal closing skills.
- Excellent communication across phone, email, WhatsApp, and in person meetings.
- Ability to build and maintain strong client and broker relationships.
- Professional, customer focused, and confident in brand representation.
- Good knowledge of Dubai real estate market, competitors, and project positioning.
- Strong organizational skills with the ability to manage multiple leads and meetings.
- Proficient in CRM systems and reporting.
- Adaptable, proactive, and effective in fast paced environments.
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