Sales Administration Assistant
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Key skills for this role
Role Overview
Provide administrative and coordination support to the Head of Sales and sales team.
Ensure timely and accurate processing of quotations, proforma invoices, orders, customer requirements, and internal follow-ups.
Key Skills for This Role
Full Job Posting
Job Purpose
Provide administrative and coordination support to the Head of Sales and sales team.
Ensure timely and accurate processing of quotations, proforma invoices, orders, customer requirements, and internal follow-ups.
Key Responsibilities
- Prepare and issue proforma invoices, quotations, and order confirmations accurately and on time.
- Process and maintain records of customer orders, pricing, part numbers, and commercial terms.
- Coordinate with factories, finance, logistics, and other departments for order processing and shipment follow-up.
- Follow up on quotations, orders, production schedules, customer requirements, and outstanding payments.
- Maintain updated sales, order, and shipment status reports.
- Assist the line manager with meetings, presentations, reports, and business correspondence.
- Maintain proper filing of customer and sales documents.
- Handle routine customer communication and coordinate departmental responses.
- Escalate pending actions to the Head of Sales and support other sales administration tasks.
Requirements
- Two to five years of experience in sales administration, sales coordination, or commercial operations.
- Automotive aftermarket experience is preferred.
- Strong Excel and MS Office skills.
- Excellent attention to detail and numerical accuracy.
- Strong communication, coordination, and follow-up skills.
- Ability to manage multiple priorities and work under tight deadlines.
- Proactive, accountable, and self-driven, with the ability to work independently.
- Good command of written and spoken English.
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