Rooms Coordinator
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Fairmont The Palm is hiring a Rooms Coordinator to greet guests, handle inquiries, manage office administration, and support the front desk. The role requires previous administrative experience, computer literacy, and strong interpersonal skills.
Key Skills for This Role
Responsibilities
- Personally greet all internal/external customers, offering support and fielding enquiries
- Answer a wide variety of enquiries from heartists, vendors, etc., both in person, over the telephone and via e mail
- Manage all office administration responsibilities, including incoming and outgoing mail, faxes and filing
- Complete all letters and correspondence as requested
- Administer the purchase process, maintain inventory of supplies and equipment
- Maintain confidential filing system for correspondence, policies, standards, regulations
- Keep internal communication boards current, organized and exciting
- Use internal and external systems to record relevant data and ensure information is up to date
- Assist department head in completing special projects as required
- Deal with advance reservations, taking bookings and special requirements where necessary
- Operate a proper handover system between each shift
- Ensure each guest receives a warm and welcoming reception as soon as they arrive
Requirements
- Previous administration experience required
- Previous property management system experience an asset
- Must be computer literate in Microsoft Windows applications
- Must be able to type 25 words per minute
- Must possess strong verbal and written skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Full Job Posting
Company Description
- Fairmont The Palm is a luxury resort located on Palm Jumeirah Island in Dubai with 391 guest rooms and suites, 11 food and beverage outlets, pool, beach, health club, spa, and kids' club.
Job Description
- Personally greeting all internal/external customers, offering support and fielding enquiries
- Answer a wide variety of enquiries from heartists, vendors, etc., both in person, over the telephone and via e mail
- Manage all office administration responsibilities, including incoming and outgoing mail, faxes and filing
- Completion of all letters and correspondence as requested
- Administering the purchase process, maintaining an accurate inventory of all supplies and equipment
- Maintain confidential filling system as required for correspondence, policies, standards, regulations
- Keeping the internal communication boards current, organized and exciting
- Use internal and external systems to record relevant data and ensure information is up to date
- Assisting department head in completing special projects as required
- To be able to deal with advance reservations, taking bookings and special requirements
- To operate a proper handover system between each shift
- To ensure each guest receive a warm and welcoming reception as soon as they arrive
Qualifications
- Previous administration experience required
- Previous property management system experience an asset
- Must be computer literate in Microsoft Window applications
- Must be able to type 25 words per minute
- Must possess strong verbal and written skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Fairmont
Hostess (EU/Arabic Language)
Dubai, UAE
Fairmont The Palm in Dubai is looking for a Hostess with excellent communication skills and previous customer service experience. Responsibilities include managing reservations, greeting guests, and assisting servers. EU
Front Desk Agent (EU Language)
Dubai, UAE
Fairmont The Palm seeks a Front Desk Agent with EU language skills to manage guest arrivals and departures. The role requires fluency in English and at least one additional language, with a passion for guest service. Pre
Bellman
Dubai, UAE
Fairmont The Palm in Dubai is hiring a Bellman to welcome guests, assist with luggage, and provide exceptional service. The role requires a passion for guest service, strong interpersonal skills, and the ability to work
Spa Receptionist
Dubai, UAE
Fairmont The Palm is hiring a Spa Receptionist to provide professional guest service, assist with spa operations, and maintain cleanliness. Requires excellent English, organizational skills, and ability to stand for long
Bartender
Dubai, UAE
Fairmont The Palm in Dubai seeks a Bartender to warmly welcome guests, mix drinks, and provide excellent service. Responsibilities include preparing beverages, maintaining cleanliness, and handling payments. Requires str
Fitness Instructor
Dubai, UAE
Fairmont The Palm seeks a Fitness Instructor to supervise fitness services, conduct exercise sessions, and ensure equipment safety. The role requires previous fitness instructor experience, CPR/First Aid certification pr
Doorman
Dubai, UAE
Fairmont The Palm is looking for a Doorman to welcome guests, assist with luggage, and ensure smooth traffic flow at the hotel driveway. The role requires a passion for guest service, strong interpersonal skills, and the
Lifeguard
Dubai, UAE
Fairmont The Palm seeks a Lifeguard to supervise swimming activities and ensure safety at the aquatics facility. Responsibilities include enforcing pool regulations, administering first aid, and inspecting facilities. Ca
Hostess (EU/Arabic Language)
Dubai, UAE
Front Desk Agent (EU Language)
Dubai, UAE
Bellman
Dubai, UAE
Spa Receptionist
Dubai, UAE
Bartender
Dubai, UAE
Fitness Instructor
Dubai, UAE
Doorman
Dubai, UAE
Lifeguard
Dubai, UAE