Rooms Controller
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Key skills for this role
Role Overview
Support smooth Front Office operations through organized room allocation and room-status coordination.
Help ensure efficient room assignments and guest satisfaction.
Key Skills for This Role
Full Job Posting
Role Overview
Support smooth Front Office operations through organized room allocation and room-status coordination.
Help ensure efficient room assignments and guest satisfaction.
Requirements
- Previous Front Office experience in a luxury hotel or resort.
- Knowledge of Opera and Marriott Experience is required.
- Fluent English speaker is required.
- Strong communication, coordination, and organizational skills.
Key Responsibilities
- Manage daily room allocations, arrivals, departures, and room status.
- Coordinate closely with Front Office and Housekeeping.
- Prioritize VIPs, special requests, and early arrivals.
- Monitor room availability and resolve room discrepancies.
- Ensure accurate room assignments and smooth guest arrivals.
- Maintain Marriott service and Front Office standards.
Workplace
- Work location is in person.
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