Room Attendant
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Key skills for this role
About the Role
Wyndham Hotels & Resorts EMEA seeks a Room Attendant in Doha, Qatar to maintain cleanliness and appearance of guest rooms and public areas. The role involves cleaning, replenishing amenities, and responding to guest requests.
Key Skills for This Role
Responsibilities
- Clean and tidy guest rooms, including changing bed linens, making beds, dusting, vacuuming, mopping, and cleaning bathrooms as per company and brand standards
- Replenish guest amenities and supplies such as towels, toiletries, and drinking glasses
- Remove trash, dirty linens, and room service items from guest rooms
- Clean and disinfect sinks, toilets, showers, bathtubs, and bathroom floors
- Restock bathroom supplies such as soap, shampoo, tissue, and towels
- Respond to guest requests promptly and with courtesy, ensuring guest satisfaction
- Report any lost and found items to the Housekeeping Supervisor or Front Desk immediately
- Report any maintenance or repair issues such as broken furniture, fixtures, or lighting
- Ensure housekeeping carts are stocked with supplies and linens at the beginning and end of each shift
- Maintain proper storage and use of cleaning products, ensuring compliance with safety standards
- Clean public areas of the hotel, including hallways, elevators, lobbies and other front and back of house areas
- Follow hotel policies and procedures regarding health, safety, and cleanliness standards
Requirements
- High school Certificate required
- Two years’ experience in same job role
- Ability to work independently and as part of a team
- Good communication and customer service skills
Full Job Posting
Summary
- The Room Attendant, reporting directly to the POSITION, is responsible for maintaining the cleanliness, sanitation, and appearance of guest rooms and public areas in the hotel.
- They ensure a welcoming and pleasant environment for all guests by providing exceptional service and attention to detail.
Key Responsibilities
- Clean and tidy guest rooms, including changing bed linens, making beds, dusting, vacuuming, mopping, and cleaning bathrooms as per company and brand standards.
- Replenish guest amenities and supplies such as towels, toiletries, and drinking glasses.
- Remove trash, dirty linens, and room service items from guest rooms.
- Clean and disinfect sinks, toilets, showers, bathtubs, and bathroom floors.
- Restock bathroom supplies such as soap, shampoo, tissue, and towels.
- Respond to guest requests promptly and with courtesy, ensuring guest satisfaction.
- Report any lost and found items to the Housekeeping Supervisor or Front Desk immediately.
- Report any maintenance or repair issues such as broken furniture, fixtures, or lighting.
- Ensure housekeeping carts are stocked with supplies and linens at the beginning and end of each shift.
- Maintain proper storage and use of cleaning products, ensuring compliance with safety standards.
- Cleaning public areas of the hotel, including hallways, elevators, lobbies and other front and back of house areas.
- Follow hotel policies and procedures regarding health, safety, and cleanliness standards.
Experience, Certification & Education
- High school Certificate required.
- Two years’ experience in same job role.
- Ability to work independently and as part of a team.
- Good communication and customer service skills.
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