Return Officer
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Key skills for this role
About the Role
Receive and verify returned items, maintain documentation, and coordinate with teams; requires experience in warehouse operations and strong communication skills.
Key Skills for This Role
Full Job Posting
Responsibilities
- Receive and verify returned items, quantities, and related documents
- Inspect and classify returned products based on their condition
- Update return transactions accurately in the system
- Coordinate with Warehouse, Inventory, QA, and Returns teams regarding discrepancies
- Maintain proper documentation and records for all return activities
- Follow company SOPs and safety procedures during return handling
- Previous experience in warehouse operations or returns processing is preferred
- Familiarity with WMS or ERP systems
- Good communication and coordination skills
- Strong attention to detail and organizational skills
- Ability to work under pressure and handle operational tasks efficiently
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