Retail Sales Associate
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Key skills for this role
About the Role
Fire & Flower Inc seeks a Retail Sales Associate to greet customers, provide guidance, and generate sales in a cannabis retail environment. The role requires retail experience preferred, a high school diploma, and a clear criminal record.
Key Skills for This Role
Responsibilities
- Greet customers and provide guidance on where to find items
- Provide award winning customer service and build quality relationships
- Generate sales
- Advise customers on use and care of accessories and specialized products
- Participate in merchandising and promotional activities
- Assist with setting up merchandise displays
- Work in partnership with store managers and other employees to maximize sales
- Ensure accuracy in all transactions, inventory, and procedures
- Participate in all manner of store maintenance
- Maintain a high level of product knowledge
- Maintain a professional appearance, demeanor, and attitude
Requirements
- Experience in retail sales preferred
- High school diploma or GED required
- Clear criminal record
- Provincial Cannabis Certification
- Ability to stand for long periods of time
- Ability to lift 25 pounds
Full Job Posting
Job Overview
- The Retail Sales Associate, under the direction of the Retail Experience Lead, is responsible for greeting customers, providing guidance, generating sales, advising on merchandise, participating in merchandising, and maintaining high customer service.
Job Duties
- Greet customers and provide guidance on where to find items
- Provide award winning customer service; build quality relationships
- Generate sales
- Advise customers on use and care of accessories and specialized products
- Participate in merchandising and promotional activities
- Maintain a high level of customer service
- Assist with setting up merchandise displays
- Work in partnership with store managers and other employees to maximize store sales
- Ensure accuracy in all transactions, inventory, and procedures
- Participate in all manner of store maintenance
- Maintain a high level of product knowledge
- Maintain a professional appearance, demeanor, and attitude
Core Competencies & Requirements
- Experience in retail sales preferred
- Ability to work in a fast paced, dynamic environment
- Excellent customer service skills, interpersonal, organizational, and communication skills
- Motivated and creative team player
- Strong knowledge of retail sales principles
- Ability to build and maintain lasting relationships with customers
- Strong communication skills (verbal & written)
- Self motivation, high energy, positive attitude
- Ability to perform basic mathematical calculations
- Ability to work individually and as part of a team
- High level of integrity and work ethic
Education, Training & Experience
- Experience in the retail industry preferred
- High school diploma or GED required
- Clear criminal record
- Provincial Cannabis Certification
Working Conditions
- Ability to stand for long periods of time
- Ability to lift 25 pounds
- Overtime as required
Why you’ll love working here
- Opportunity to work with a best in class team
- Internal advancement opportunities
- Wellness program including access to mental health resources
- Access to internal learning & development programs
- Team member discount and access to other perks
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