Retail Sales Advisor Blancpain
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Key skills for this role
About the Role
Blancpain, the world's oldest watch brand, seeks a Retail Sales Advisor to provide excellent client experience and drive sales in its luxury boutique. The role requires previous luxury retail or hospitality sales experience, strong attention to detail, and a passion for fine watchmaking.
Key Skills for This Role
Responsibilities
- Provide excellent client experience and timely follow up for prospective clients and owners
- Propose clients for and participate in local activation events in line with the brand universe
- Support colleagues in sales by helping to prepare invoices, gifts, and packaging
- Ensure requests and enquiries (online, email, phone) are followed up in a timely manner
- Develop and maintain a high level of sales technique and watchmaking savoir faire knowledge
- Follow up with customer repairs liaising with customer care in Southampton and Swiss headquarters
- Provide reliable information to customers in all matters relating to sales and customer service
- Place orders for Blancpain accessories, ensuring stock is up to date and available
- Actively participate in proper maintenance of the boutique: product displays, props set up, etc.
- Understand and respect all operating and security guidelines
- Follow the security and proper maintenance of stock timepieces
Requirements
- Previous sales experience in a luxury retail boutique or hospitality industry
- Excellent client service and attention to detail
- Entrepreneurial spirit to develop own business and build long lasting client relationships
- Team player with good interpersonal skills and a 'can do' attitude
- Intellectual curiosity and a passion for learning
- Strong interest in fine watchmaking and arts de vivre
Full Job Posting
Company Overview
- Blancpain, founded in 1735, is known as the world's oldest watch brand.
- The brand maintains commitment to innovation and has a passion for the underwater world through the Fifty Fathoms collection.
- Blancpain Ocean Commitment supports ocean exploration and biodiversity preservation.
Key Responsibilities
- Provide excellent client experience and timely follow up for prospective clients and owners.
- Propose clients for and participate in local activation events.
- Support colleagues in sales by preparing invoices, gifts, packaging.
- Ensure requests and enquiries (online, email, phone) are followed up timely.
- Develop and maintain high level of sales technique and watchmaking knowledge.
- Follow up with customer repairs liaising with customer care in Southampton and Swiss headquarters.
- Provide reliable information to customers on sales and customer service.
- Place orders for Blancpain accessories, ensuring stock is up to date.
- Actively participate in boutique maintenance: product displays, props set up.
- Understand and respect all operating and security guidelines.
- Follow security and proper maintenance of stock timepieces.
Preferred Profile
- Previous sales experience in luxury retail boutique or hospitality industry.
- Excellent client service and attention to detail.
- Entrepreneurial spirit to develop own business and build long lasting client relationships.
- Team player with good interpersonal skills and 'can do' attitude.
- Intellectual curiosity and a passion for learning.
- Strong interest in fine watchmaking and arts de vivre.
Job Details
- Role Level: Associate
- Work Type: Full Time
- Country: United Arab Emirates
- City: Dubai
- Job Function: Retail & Merchandising
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