Restaurant Supervisor
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Key skills for this role
About the Role
Mohamed Hilal Group is hiring a Restaurant Supervisor to assist the Restaurant Manager in coordinating planning, organizing, training, and leadership to achieve sales, cost, and guest service objectives.
Key Skills for This Role
Responsibilities
- Assist the Restaurant Manager in overall coordination of planning, organizing, training and leadership
- Ensure wastage is kept to a minimum and monitor staff in the same
- Implement and monitor cost control
- Monitor weekly roster for all restaurant staff, ensuring adequate staffing levels
- Take a proactive role in encouraging teamwork, cooperation, harmony, productivity and positive attitude
- Schedule all activities for restaurant staff and ensure proper uniform according to guidelines
- Ensure staff have full knowledge of all menu items served
- Communicate and implement safety and sanitation policies for handling food and beverage
- Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner
- Fully understand and comply with all local and municipal regulations pertaining to health, safety and labor
- Involvement and active participation in promoting company brands within personal Social Media account as per company guidelines
- Perform any general cleaning tasks to adhere to health standards
Requirements
- Experience in restaurant supervision or similar role
- Knowledge of food safety and sanitation policies
- Ability to manage staff rosters and schedules
- Strong leadership and service oriented mindset
- Proficiency in cost control and reporting
Full Job Posting
Job Purpose
- Assist the Restaurant Manager in the overall coordination of the planning, organizing, training and leadership responsibilities necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
Key Accountabilities
- Ensure wastage is kept to a minimum and monitor staff in the same
- Implement and monitor cost control
- Monitor weekly roster for all restaurant staff, ensuring that adequate staffing levels are in line
- Take a proactive role in encouraging teamwork, cooperation, harmony, productivity and a positive attitude within the working environment
- Schedule all activities for restaurant staff and ensure proper uniform according to guidelines
- Ensure staff have full knowledge of all menu items served
- Communicate and implement safety and sanitation policies for handling food and beverage
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees
- Continually strive to develop staff in all areas of managerial and professional development
- Strategic leave plan in place
- Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner
- Fully understand and comply with all local and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests
Key Interfaces
- Internal: F&B Operations Manager, Restaurant managers and staff, HR, Purchase, Accounts, Cost Controller, Maintenance and Facilities
- External: Mall management, municipality representatives, suppliers, contractors, guests
Required Competency Level
- Functional Skills: Office Administration, HACCP, Health & Safety
- Management Skills: Service oriented, Leadership, Negotiation, Profit & Loss
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