Restaurant Supervisor (Fine dining Experienced)
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Key skills for this role
About the Role
Noir KSA is hiring a Restaurant Supervisor with fine dining experience to lead front-of-house operations, manage service pace, and uphold brand standards. Candidates must have 3-5 years of FOH experience including 1-2 years in a leadership role, and GCC experience is preferred.
Key Skills for This Role
Responsibilities
- Lead and direct the FOH team throughout each service period
- Act as senior guest contact on the floor, greeting VIPs and resolving complaints
- Conduct pre service briefings covering specials, allergens, and service expectations
- Coach team members on service technique, upselling, and brand standards
- Oversee reservations, walk ins, and table allocation to optimize covers
Requirements
- 3 5 years of progressive FOH experience in upscale or fine dining environments
- 1 2 years in a leadership role
- Diploma or degree in Hospitality or Hotel Management preferred
- Food hygiene certification (GCC compliant) required
- Strong leadership and communication skills in English
Full Job Posting
Role Overview
- A frontline hospitality leader overseeing daily floor operations and guest service delivery, reporting to the Restaurant Manager.
- The Service Supervisor bridges the service team and management, upholding brand standards and shaping team culture across GCC locations.
Key Responsibilities
- Lead and direct the FOH team throughout each service period, managing floor sections, table assignments, and service pace.
- Act as the senior guest contact on the floor — greeting VIPs, resolving complaints, and handling special requests with professionalism and cultural sensitivity.
- Conduct pre service briefings covering specials, allergens, reservations, and service expectations; ensure team readiness before every service.
- Coach team members in real time on service technique, upselling, menu knowledge, and brand standards.
- Oversee reservations, walk ins, and table allocation to optimise covers and minimise wait times, coordinating with kitchen and bar teams.
- Enforce grooming, uniform, and conduct standards; maintain GCC regulatory and hygiene compliance.
- Support the Restaurant Manager with shift reports, cover tracking, performance observations, and continuous improvement initiatives.
Qualifications & Requirements
- Diploma or degree in Hospitality or Hotel Management preferred; food hygiene certification (GCC compliant) required.
- 3–5 years of progressive FOH experience in upscale or fine dining environments, including 1–2 years in a leadership role.
- Prior GCC or Middle Eastern hospitality experience strongly preferred.
- Strong leadership and communication skills in English; Arabic or additional languages are an advantage.
- Deep understanding of GCC cultural etiquette and Islamic hospitality values.
- Calm, solutions focused temperament with the ability to handle high pressure situations gracefully.
Compensation
- Starting Salary: SAR 3,500 to 3,750 (based on knowledge and skills) with FREE shared accommodation, transportation, and 1 duty meal.
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