Restaurant Supervisor

Job Summary:

Key Responsibilities:

• 1. Operations Management
• Oversee daily restaurant operations, ensuring smooth service and adherence to company standards.
• Assist with opening and closing duties, cash handling, and shift scheduling.
• Monitor food safety, cleanliness, and hygiene standards in compliance with health regulations.
• Coordinate between kitchen and service staff to ensure timely and accurate food delivery.
• 2. Staff Supervision
• Lead, train, and motivate staff to provide excellent customer service.
• Support onboarding and training of new employees.
• Delegate tasks and monitor staff performance during shifts.
• Address performance issues and escalate to management as needed.
• 3. Customer Service
• Greet and engage with guests to ensure satisfaction.
• Resolve customer complaints or service issues promptly and professionally.
• Ensure a welcoming atmosphere and uphold brand values in guest interactions.
• 4. Financial and Administrative Duties
• Assist with inventory control, stock ordering, and waste management.
• Maintain accurate records of sales, labor, and costs when required.
• Support management with daily reporting and operational updates.
• 5. Health, Safety, and Compliance
• Ensure all staff adhere to health and safety policies.
• Conduct routine checks on food storage, sanitation, and safety procedures.
• Report maintenance or safety issues to management immediately.