Restaurant Supervisor
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Key skills for this role
About the Role
Radisson Hotel Group is hiring a Restaurant Supervisor in Doha to oversee daily outlet operations and ensure exceptional guest service. The role involves leading team members, managing restaurant and bar operations, and ensuring compliance with service standards.
Key Skills for This Role
Responsibilities
- Supervise daily outlet operations and ensure exceptional guest service standards are consistently delivered.
- Lead, motivate, and develop team members to create a positive and high performing work environment.
- Assist the Outlet Manager in managing restaurant and bar operations efficiently.
- Monitor staff performance, provide coaching, and conduct on the job training as required.
- Handle guest inquiries, complaints, and special requests professionally and promptly.
- Ensure compliance with company service standards, policies, and health & safety regulations.
- Coordinate shift schedules, duty assignments, and meal breaks according to business needs.
- Maintain excellent communication and collaboration with kitchen, bar, and other hotel departments.
- Monitor outlet cleanliness, presentation, stock levels, and equipment maintenance.
- Ensure all food and beverage products are served according to established quality standards.
- Train team members on menu knowledge, beverage offerings, service procedures, and guest engagement.
- Support labor cost control by assisting with scheduling and staffing requirements.
Requirements
- Minimum 2–3 years of experience in a supervisory role within a restaurant, bar, or hospitality environment.
- Previous experience in a 4 star or 5 star hotel is preferred.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Strong customer service orientation and problem solving abilities.
- Good knowledge of food and beverage operations, service standards, and guest relations.
- Experience in handling staff scheduling, training, and performance management.
- Familiarity with POS systems and restaurant operational procedures.
- Ability to work under pressure in a fast paced environment and manage multiple priorities.
Full Job Posting
Job Description
- Supervise daily outlet operations and ensure exceptional guest service standards are consistently delivered.
- Lead, motivate, and develop team members to create a positive and high performing work environment.
- Assist the Outlet Manager in managing restaurant and bar operations efficiently.
- Monitor staff performance, provide coaching, and conduct on the job training as required.
- Handle guest inquiries, complaints, and special requests professionally and promptly.
- Ensure compliance with company service standards, policies, and health & safety regulations.
- Coordinate shift schedules, duty assignments, and meal breaks according to business needs.
- Maintain excellent communication and collaboration with kitchen, bar, and other hotel departments.
- Monitor outlet cleanliness, presentation, stock levels, and equipment maintenance.
- Ensure all food and beverage products are served according to established quality standards.
- Train team members on menu knowledge, beverage offerings, service procedures, and guest engagement.
- Support labor cost control by assisting with scheduling and staffing requirements.
Qualifications
- Minimum 2–3 years of experience in a supervisory role within a restaurant, bar, or hospitality environment.
- Previous experience in a 4 star or 5 star hotel is preferred.
- Strong leadership and team management skills with the ability to motivate and develop staff.
- Excellent communication and interpersonal skills.
- Strong customer service orientation and problem solving abilities.
- Good knowledge of food and beverage operations, service standards, and guest relations.
- Experience in handling staff scheduling, training, and performance management.
- Familiarity with POS systems and restaurant operational procedures.
- Ability to work under pressure in a fast paced environment and manage multiple priorities.
Why Join Radisson Hotel Group?
- Live the Magic of Hospitality: Be part of a team that creates exceptional experiences and memorable moments every day.
- Build a Great Career: We invest in your growth, learning, and career development.
- Experience the Team Spirit: Join a workplace that’s inclusive, fun, and meaningful.
- Lead with Your Ambition: Your ideas, passion and drive matter!
- Enjoy Global & Local Perks: Exclusive global benefits like special hotel rates for you and your loved ones at our hotels worldwide.
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