Restaurant General Manager - Harry's Dolce Vita
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Key skills for this role
About the Role
Kempinski Hotels is seeking an experienced Italian National General Manager for Harry's Dolce Vita, an Italian fine dining restaurant in Doha. The role oversees all operations, guest experience, financial performance, and team leadership, requiring fine dining management experience and strong wine knowledge.
Key Skills for This Role
Responsibilities
- Maintain a high profile presence on the dining room floor during peak service hours, cultivating relationships with VIPs and regular guests
- Establish and enforce fine dining service standards including table side service, wine presentation, and seamless pacing
- Ensure the team accurately communicates the heritage, regionality, and ingredients of menu items
- Maintain meticulous standards for restaurant cleanliness, lighting, music, and temperature
- Partner with Sommelier to manage extensive wine program prioritizing Italian varietals
- Work closely with Executive Chef to align menu changes with inventory controls and pricing strategies
- Manage restaurant P&L, driving revenue while controlling prime costs
- Oversee procurement of specialized Italian imports and local luxury ingredients
- Design efficient labor schedules balancing service with financial targets
- Hire, train, and mentor a high performing front of house team
- Foster collaborative culture between kitchen and service team
Requirements
- Italian Nationality is a MUST
- Minimum 2 years of Restaurant Management experience in fine dining or upscale polished casual environment
- Strong knowledge of Italian wine regions and pairings
- Proven track record of managing P&Ls, budgeting, and hitting food/labor cost targets
- Impeccable grooming standards, exceptional emotional intelligence, and ability to stay calm under pressure
- Fluency in English is required
- Sommelier certification (CMS or WSET) highly preferred
Full Job Posting
Position Overview
- We are seeking an experienced, passionate, and sophisticated Italian National General Manager to oversee all operations at our premier Italian fine dining restaurant.
- As the General Manager, you will be the custodian of our guest experience, brand identity, and financial performance.
- You will bridge the gap between back of house culinary artistry and front of house service excellence, ensuring an authentic, seamless, and high end dining experience rooted in Italian hospitality.
Key Responsibilities
- Ambassador of Hospitality: Maintain a high profile presence on the dining room floor during peak service hours, cultivating relationships with VIPs and regular guests.
- Service Excellence: Establish and enforce fine dining service standards (including table side service, proper wine presentation, and seamless pacing).
- Cultural Authenticity: Ensure the team accurately communicates the heritage, regionality, and ingredients of our menu items.
- Ambience Control: Maintain meticulous standards for restaurant cleanliness, lighting, music, and temperature to preserve an upscale atmosphere.
- Wine Program Collaboration: Partner with the Sommelier to manage an extensive, high tier wine program, prioritizing Italian varietals and proper cellar management.
- Menu Alignment: Work closely with the Executive Chef to align menu changes with inventory controls, seasonal ingredients, and pricing strategies that protect profit margins.
- P&L Responsibility: Manage the restaurant's profit and loss statement, driving revenue while controlling prime costs (labor and cost of goods sold).
- Inventory & Purchasing: Oversee procurement of specialized Italian imports and local luxury ingredients, minimizing waste and theft.
- Labor Optimization: Design efficient labor schedules that balance impeccable service with financial targets.
- Recruitment & Training: Hire, train, and mentor a high performing front of house team. Implement ongoing education on Italian cuisine, wine pairings, and fine dining etiquette.
- Team Harmony: Foster a collaborative, respectful 'one house' culture between the kitchen (BOH) and service team (FOH).
Job Requirements & Qualifications
- Italian Nationality is a MUST
- Experience: Minimum 2 years of Restaurant Management experience in a fine dining or upscale polished casual environment.
- Wine Knowledge: Strong knowledge of Italian wine regions and pairings. Sommelier certification (CMS or WSET) is highly preferred.
- Financial Literacy: Proven track record of managing P&Ls, budgeting, and hitting food/labor cost targets.
- Soft Skills: Impeccable grooming standards, exceptional emotional intelligence, and the ability to stay calm under high pressure service conditions.
- Language: Fluency in English is required.
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