Resource Planning Manager - UAE Airport Operations
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Key skills for this role
About the Role
dnata is seeking a Resource Planning Manager to lead short- to mid-term workforce and equipment planning for airport operations in Dubai. The role involves forecasting, resource budgeting, stakeholder partnership, and team leadership to optimize resource utilization and drive cost-efficient operations.
Key Skills for This Role
Responsibilities
- Lead short to mid term forecasting and resource budgeting & planning for manpower and equipment
- Partner with diverse stakeholder units to translate operational requirements into clear business priorities
- Lead and manage a team within a fast paced, dynamic environment
- Actively deploy and contribute to the ongoing development of the resource management suite (e.g. INFORM)
- Manage labour planning, including outsourced providers, while driving cost efficient operations
- Collaborate across dnata business units to deliver innovative solutions
- Deliver regular, data driven productivity reports (weekly, monthly, annual)
- Build and manage effective relationships with key stakeholders, including HR, Finance and respective Business Cost Centres holders
Requirements
- Degree or Honours in a relevant field
- Minimum 8 years of experience in airport operations or movement control
- Minimum 5 years in a similar position or capacity
- Awareness of Ramp Operations, Passenger Services, Baggage Services, Operations Services, GSE, Cargo & Mail services, Data Systems and Communications
- Working knowledge of resource management systems essential
- Strong stakeholder management skills
- Demonstrated leadership of high performing teams in fast paced environments
- Strong analytical skills
Full Job Posting
Job Purpose
- As a Resource Planning Manager, you will lead short to mid term workforce and equipment planning to optimise resource utilisation.
- You will partner closely with stakeholders across dnata Airport Operation to align operational needs with business priorities.
- The role requires clear communication of operational insights and constraints to drive informed, commercially sound decisions, while managing resource planning and rostering across multiple functions.
In This Role, You Will
- Lead short to mid term forecasting and resource budgeting & planning for manpower and equipment, ensuring alignment with budget and demand.
- Partner with diverse stakeholder units to translate operational requirements into clear business priorities, influencing workforce strategy, cost optimisation, and service delivery.
- Lead and manage a team within a fast paced, dynamic environment, ensuring agility, performance, and alignment with operational and business priorities.
- Actively deploy and contribute to the ongoing development of the resource management suite (e.g. INFORM) and leverage Emirates Group technological solutions as applicable to enhance planning effectiveness and performance.
- Manage labour planning, including outsourced providers, while driving cost efficient operations through continuous monitoring and adjustment.
- Collaborate across dnata business units to deliver innovative solutions, and provide clear, data driven insights on productivity and performance to support informed decision making.
- Deliver regular, data driven productivity reports (weekly, monthly, annual), alongside ad hoc insights for senior management.
- Build and manage effective relationships with key stakeholders, including HR, Finance and respective Business Cost Centres holders.
Qualifications
- Degree or Honours in a relevant field plus a minimum of 8 years of experience in airport operations or movement control.
- A minimum of 5 years in a similar position or capacity.
- Awareness of the following business functions; Ramp Operations / Passenger Services / Baggage Services / Operations Services / GSE / Cargo & Mail services / Data Systems and Communications.
- Working knowledge of resource management systems essential.
You'll Have An Edge If You Have
- The ability to influence business decisions by translating complex operational needs into clear, commercially focused priorities.
- Strong stakeholder management skills, with experience building relationships across functions and seniority levels.
- Demonstrated leadership of high performing teams in fast paced, dynamic environments.
- Experience using advanced resource management systems (e.g. INFORM, Genesys WFM, Roster Control) to drive planning effectiveness.
- A track record of delivering cost efficiencies and productivity improvements through data driven decisions.
- Experience operating in complex, multi site or joint venture environments.
- Strong analytical skills, with the confidence to present clear insights and recommendations to senior stakeholders.
Salary & Benefits
- Join us in a management role and enjoy an attractive tax free salary.
- On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package.
- That’s on top of transport benefits, life insurance and more.
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