Resort-Assistant General Manager
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Key skills for this role
About the Role
Aldibel L.L.C seeks a dynamic Resort Assistant General Manager for a luxury resort in Doha.
Key Skills for This Role
Responsibilities
- Assist the General Manager in overall resort management and strategic planning
- Oversee daily operations of all departments, ensuring smooth functioning and high quality service delivery
- Manage and mentor department heads, fostering a culture of excellence and teamwork
- Monitor and analyze financial performance, including budgeting, forecasting, and cost control
- Implement and maintain standard operating procedures to ensure consistency in service quality
- Handle guest complaints and resolve complex issues promptly and professionally
- Collaborate with sales and marketing teams to develop and implement revenue generating strategies
- Ensure compliance with local regulations and industry standards
- Act as the General Manager in their absence, making critical decisions as needed
- Stay updated on industry trends and implement innovative practices to enhance guest experience
- Participate in community relations and represent the resort at local events and industry functions
Requirements
- Bachelor's degree in Hospitality Management, Business Administration, or related field
- Minimum 2 3 years of experience in hotel/resort management, with previous experience as an Assistant General Manager or similar leadership role
- Proven track record of successful operational management and financial performance
- Strong leadership skills with the ability to motivate and develop teams
- Excellent problem solving and decision making abilities
- Outstanding communication and interpersonal skills
- Proficiency in hotel management software and Microsoft Office suite
- In depth knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance
- Understanding of local hospitality industry trends and regulations in Qatar
- Strong financial acumen, including budgeting and forecasting skills
- Ability to work flexible hours, including weekends and holidays
- Fluency in English; knowledge of Arabic or other languages is a plus
Full Job Posting
Company Description
- Aldibel L.L.C is dedicated to ensuring top notch services and products that cater to the unique needs of our clientele.
Job Description
- We are seeking a dynamic and experienced Resort Assistant General Manager to join our luxury resort in Doha, Qatar.
- As the second in command, you will play a crucial role in overseeing daily operations, ensuring guest satisfaction, and driving business growth.
Key Responsibilities
- Assist the General Manager in overall resort management and strategic planning
- Oversee daily operations of all departments, ensuring smooth functioning and high quality service delivery
- Manage and mentor department heads, fostering a culture of excellence and teamwork
- Monitor and analyze financial performance, including budgeting, forecasting, and cost control
- Implement and maintain standard operating procedures to ensure consistency in service quality
- Handle guest complaints and resolve complex issues promptly and professionally
- Collaborate with sales and marketing teams to develop and implement revenue generating strategies
- Ensure compliance with local regulations and industry standards
- Act as the General Manager in their absence, making critical decisions as needed
- Stay updated on industry trends and implement innovative practices to enhance guest experience
- Participate in community relations and represent the resort at local events and industry functions
Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or related field
- Minimum 2 3 years of experience in hotel/resort management, with previous experience as an Assistant General Manager or in a similar leadership role
- Proven track record of successful operational management and financial performance
- Strong leadership skills with the ability to motivate and develop teams
- Excellent problem solving and decision making abilities
- Outstanding communication and interpersonal skills
- Proficiency in hotel management software and Microsoft Office suite
- In depth knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance
- Understanding of local hospitality industry trends and regulations in Qatar
- Strong financial acumen, including budgeting and forecasting skills
- Ability to work flexible hours, including weekends and holidays
- Fluency in English; knowledge of Arabic or other languages is a plus
Additional Information
- Female Only 3 + experienced candidates
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