Reservations Manager
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Key skills for this role
Role Overview
Ramada Encore Hotel by Wyndham Doha seeks a Reservations Manager to oversee reservations, optimize room rates, and lead a team.
Key Skills for This Role
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Overview
Ramada Encore Hotel by Wyndham Doha seeks a Reservations Manager to oversee reservations, optimize room rates, and lead a team.
Responsibilities
- Oversee the entire reservations function across a portfolio of hotel properties
- Utilize Opera Cloud PMS, Synxis and Channel Manager systems for inventory management
- Optimize room rate distribution across all channels, including OTAs, GDS and the hotel's direct website
- Implement dynamic rate strategies in response to market demand and competitive set
- Administer and maintain QTA Rack Rates within the Property Management System
- Closely monitor channel performance, analyzing booking pace and conversion rates
- Generate occupancy and revenue forecasts to inform inventory allocation
- Align reservation tactics and promotional offers with sales and marketing initiatives
- Provide detailed management reports on bookings, ADR and pace
- Strive to increase direct bookings and reduce reliance on high-commission OTAs
- Lead and supervise the central reservations team
- Apply meticulous attention to detail for all rate and inventory inputs
Requirements
- Minimum 4 years of experience in hotel reservations or a similar hospitality role
- Previous supervisory/management experience in a hotel or reservations setting
Skills
- Opera PMS
- Synxis
- Channel Manager
- Data Analysis & Reporting
- Dynamic Pricing Strategy
- Strategic Forecasting
- Channel Optimization
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