Reservation Assistant – Travel and Tourism
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Key skills for this role
About the Role
A Dubai-based travel company seeks a Reservation Assistant to handle bookings for flights, hotels, tours, and holiday packages. The role requires 2-3 years of reservation experience in travel and tourism, proficiency in booking systems, and excellent communication skills.
Key Skills for This Role
Responsibilities
- Handle reservations for flights, hotels, tours, and holiday packages accurately and efficiently using travel booking platforms/software
- Provide exceptional service to clients via phone, email, and chat; resolve inquiries, issues, and special requests promptly and professionally
- Ensure all bookings comply with airline, hotel, and regulatory requirements; prepare itineraries, tickets, and travel documents accurately
- Coordinate with sales, operations, and suppliers to confirm bookings, update availability, and provide management with booking trends and client feedback
Requirements
- Open to Female, Tagalog speakers, 32 years old and below
- Minimum 2 3 years of experience as a reservation agent in travel and tourism outbound tour operations
- Excellent verbal and written communication skills
- Proficient in travel booking systems and MS Office
Full Job Posting
The Role
- Position Title: Reservation Assistant – Travel and Tourism
- Employment Type: Full Time
- Salary AED: 3,000 5,000 inclusive depending on experience and qualifications
- Job Location: Dubai, UAE
- About the Client: A Dubai based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide.
Job Description
- Handle reservations for flights, hotels, tours, and holiday packages accurately and efficiently using travel booking platforms/software
- Provide exceptional service to clients via phone, email, and chat; resolve inquiries, issues, and special requests promptly and professionally.
- Ensure all bookings comply with airline, hotel, and regulatory requirements; prepare itineraries, tickets, and travel documents accurately.
- Coordinate with sales, operations, and suppliers to confirm bookings, update availability, and provide management with booking trends and client feedback.
Requirements
- Open to Female, Tagalog speakers, 32 years old and below.
- Minimum 2 3 years of experience as a reservation agent in travel and tourism outbound tour operations.
- Excellent verbal and written communication skills, with the ability to interact professionally with clients and suppliers.
- Proficient in travel booking systems and MS Office.
About the company
- RTC 1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.
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