Renovation Field Support Engineer
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Key skills for this role
About the Role
Otis Elevator Co. seeks a Renovation Field Support Engineer in Riyadh to provide technical and project support during elevator renovation projects. Requires 5+ years in vertical transportation renovation, strong diagnostic skills, and ability to interpret engineering drawings.
Key Skills for This Role
Responsibilities
- Perform site assessments to evaluate existing system conditions before renovation
- Provide troubleshooting support to field teams and contractors during renovation work
- Recommend engineering solutions or upgrades based on site findings
- Enforce safety standards and verify that field work complies with applicable regulations
- Conduct quality inspections and ensure proper documentation for renovation activities
- Identify risks and propose corrective actions
- Prepare detailed technical reports, site visit summaries, and progress updates
- Communicate challenges, solutions, and timeline adjustments to stakeholders
Requirements
- Minimum 5 years of experience in vertical transportation specific to renovation/modernization project processes
- Strong diagnostic and problem solving skills
- Ability to interpret engineering drawings and schematics
- Strong communication and coordination abilities
- Customer focused mindset
- Ability to work under pressure in field environments
- Strong organizational and reporting skills
- Experience with field service management systems
- Basic project management tools (MS Project, Excel, etc.)
Full Job Posting
Role Overview
- A Renovation Field Support Engineer provides technical and project support during renovation of existing equipment, systems, or facilities.
Technical Support
- Perform site assessments to evaluate existing system conditions before renovation.
- Provide troubleshooting support to field teams and contractors during renovation work.
- Recommend engineering solutions or upgrades based on site findings.
Quality & Safety Compliance
- Enforce safety standards and verify that field work complies with applicable regulations.
- Conduct quality inspections and ensure proper documentation for renovation activities.
- Identify risks and propose corrective actions.
Communication & Reporting
- Prepare detailed technical reports, site visit summaries, and progress updates.
- Communicate challenges, solutions, and timeline adjustments to stakeholders.
Minimum Qualifications
- Minimum 5 years of experience in vertical transportation specific to renovation/modernization project processes.
- Strong diagnostic and problem solving skills.
- Ability to interpret engineering drawings and schematics.
- Strong communication and coordination abilities alongside Customer focused mindset.
- Ability to work under pressure in field environments.
- Strong organizational and reporting skills.
- Experience with field service management systems.
- Basic project management tools (MS Project, Excel, etc.).
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