Relationship Manager
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Key skills for this role
About the Role
AddedEducation is seeking a Relationship Manager to engage with prospective families, conduct consultative sales, and manage client relationships in the education sector. The role involves personalized consultations, pipeline management, and business development.
Key Skills for This Role
Responsibilities
- Develop and manage long term relationships with potential and existing clients
- Conduct personalized consultations to understand clients' goals and align them with AddedEducation's offerings
- Conduct 1:1 consultative sessions to uncover deeper motivations, timelines, and requirements
- Guide prospects through a structured decision making process leading to sign up
- Own the full sales pipeline from lead identification to conversion
- Gather detailed information about clients' academic, personal, and extracurricular profiles
- Build and nurture strong relationships with key influencers, educators, and stakeholders
- Develop partnerships with schools, academies, and other institutions to create a pipeline of prospects
- Partner closely with Enrolment Advisors, counselors, and delivery teams for seamless client experience
- Actively identify new business opportunities through direct outreach and referrals
- Support marketing team in planning and executing region specific campaigns and events
- Ensure all data and activities are accurately recorded in the CRM
Requirements
- A good Bachelor's Degree from a reputed university in USA/UK
- Result oriented deep critical thinking skills
- Exceptional communication skills — writing, interviewing and research skills
- Proficient in G Suite and Microsoft Office
- Almost a superhuman attention to detail
- Ability to juggle multiple projects while meeting demanding deadlines
Full Job Posting
About the Role
- This position is responsible for engaging with prospective families, understanding their academic and personal goals, and guiding them through our service offerings to achieve a high conversion, high trust sales experience. This is not a transactional sales role—it’s about building relationships and
Responsibilities
- Develop and manage long term relationships with potential and existing clients, ensuring a high level of trust and engagement.
- Conduct personalized consultations to understand clients' goals, aspirations, and challenges, aligning them with AddedEducation's offerings.
- Collaborate with the client delivery team to manage and ensure continuous engagement with clients post sign up.
- Conduct 1:1 consultative sessions to uncover deeper motivations, timelines, and requirements.
- Guide prospects through a structured decision making process leading to sign up, including proposal delivery, contract negotiation, and closure.
- Own the full sales pipeline—from lead identification to conversion—ensuring all actions are tracked in the CRM.
- Gather detailed information about clients' academic, personal, and extracurricular profiles to build a holistic understanding of their needs.
- Collaborate with internal teams to co create customized Evaluation Reports and Engagement Plans.
- Build and nurture strong relationships with key influencers, educators, and stakeholders in the assigned region.
- Develop partnerships with schools, academies, academic/sports centers, and other relevant institutions.
- Partner closely with Enrolment Advisors, counselors, and delivery teams to ensure seamless client experience.
- Actively identify new business opportunities through direct outreach and by nurturing existing client relationships.
Required Skills & Qualifications
- A good Bachelor's Degree from a reputed university in USA/UK.
- Result oriented deep critical thinking skills.
- Exceptional communication skills — writing, interviewing and research skills.
- Proficient in G Suite and Microsoft Office.
- Almost a superhuman attention to detail.
- Ability to juggle multiple projects while meeting demanding deadlines, producing high quality work and projecting a positive attitude.
What Success Looks Like
- Maintain a 70%+ consultation to close ratio on warm leads.
- Build and manage a pipeline of active leads at all times.
- Maintain a client NPS (Net Promoter Score) of 8.5+.
What You'll Get From Us
- A highly collaborative environment that pushes you to think beyond your boundaries.
- A diverse workload, keeping you continually stimulated.
- An open forum for expression of ideas.
- Diverse opportunities for entrepreneurial ideas.
Job Details
- Department: Client Acquisition
- Type: Full time
- Location: Dubai, Hong Kong, India, Indonesia, Philippines, Singapore, United Kingdom (Remote)
- Deadline: 2026 07 31
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