Relationship Manager - Business Banking.RBU - Muraqabat branch - Business Banking.41.Retail Banking Group
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Key skills for this role
About the Role
Mashreq seeks a Relationship Manager to manage and grow Small Enterprise relationships in Abu Dhabi. The role involves sourcing new customers, cross-selling banking products, and ensuring portfolio quality.
Key Skills for This Role
Responsibilities
- Manage a set of existing Small Enterprise relationships and originate new SE relationships
- Achieve assigned financial and non financial objectives by meeting borrowing and non borrowing needs
- Actively source new to bank customers and generate leads from walk in customers
- Cross sell and up sell bank products to deepen relationships
- Conduct annual/periodic credit facility reviews and recommend appropriate facilities
- Monitor assigned relationships for satisfactory account conduct and early rectification of credit issues
- Implement and maintain control aspects: documentation, client visits, stock inspections, credit checks
- Screen the market for new to bank opportunities
- Liaise between internal and external advisors to ensure precision of agreements
- Adhere to all compliance and regulatory policies regarding KYC/AML
Requirements
- At least 4 years of relevant banking experience in local or international market
- MBA/CA or regular graduate with adequate relevant experience
- Banking sales and service experience with proven relationship management qualities
- Advanced vocational knowhow of Credit, Trade, Operating system, Legal
- Excellent communication and negotiation skills
- Positive attitude, strong work ethic, good team player
Full Job Posting
Job Description
- Manage a set of existing Small Enterprise (SE) relationships and originate new SE relationships in business communities around branch locations.
- Achieve assigned financial and non financial objectives by meeting all borrowing and non borrowing needs of customers with target segments.
- Actively source new to bank customers and generate new business leads from walk in customers.
Key Result Areas
- Improve share of wallet and target to be primary bank for each relationship in the assigned portfolio.
- Enhance relationship revenue from existing portfolio by cross selling complete range of banking products.
- Assume complete ownership of customer relationship management for the assigned portfolio.
- Conduct annual/periodic credit facility reviews and recommend appropriate credit facilities.
- Follow up and monitor assigned relationships to ensure satisfactory account conduct.
- Implement and maintain complete control aspects: documentation, client visits, stock inspections, credit checks.
- Maintain acceptable portfolio quality.
- Screen the market for NTB opportunities.
- Liaise between internal and external advisors to ensure precision of agreements.
- Develop on the job learning curve of SSO to enable professional growth.
- Achieve assigned financial and non financial targets.
- Adhere to all compliance and regulatory policies regarding KYC/AML.
Knowledge, Skills And Experience
- Banking sales and service experience with proven relationship management qualities.
- Requires advanced vocational knowhow of Credit, Trade, Operating system, Legal, etc.
- Excellent communication and negotiation skills.
- At least 4 years of relevant banking experience in local or international market.
- MBA/CA or regular graduate with adequate relevant experience.
- Positive attitude, strong work ethic, and a good team player.
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