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Relationship Banker.Injaz - RBG - Loan DST - DXB.Retail Banking Group

Mashreq Corporate & Investment Banking Group
Abu Dhabi, UAE
Full Time
Entry
4 weeks ago
SalesCustomer Relationship ManagementProduct KnowledgeComplianceKYCCRM
Free

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Key skills for this role

SalesCustomer Relationship ManagementProduct Knowledge
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Key Result Areas

  • Achieve monthly sales targets in the financial year
  • Prospect in targeted segments through phone calls and face to face visits
  • Present and sell all personal banking products & services to potential customers in an ethical and professional manner
  • Conduct micro marketing activities including kiosk and direct marketing
  • Handle objections to get customers to buy or transfer payroll
  • Ensure end to end customer TAT is met for all applications with quality adherence
  • Ensure strict compliance with bank policy regarding product, KYC, FATCA, AML CTF, and third party interactions
  • Record all sales activities in Daily Sales Reports and update CRM for leads and contacts
  • Participate in team activities like morning huddles, training, coaching, and complete mandatory compliance and fraud trainings

Knowledge, Skills And Experience

  • Sales profile with confidence, persistence, and verbal/written communication skills
  • Basic knowledge of products, service policies and processes of Retail Banking
  • Graduate from any discipline with 2 years banking sales experience

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