Registration Officer
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Key skills for this role
About the Role
A Medical Rehabilitation Center in Abu Dhabi is seeking a Reception/Registration lady to handle patient registration, insurance verification, billing, appointment scheduling, and customer service.
Key Skills for This Role
Responsibilities
- Greet visitors and patients, determine their needs and guide them accordingly
- Handle patient registration, eligibility checking, insurance verification and billing process accurately
- Book appointments and follow up appointments according to patient request
- Handle patient complaints in a timely manner
- Prepare reports of cash received, session balance
- Schedule, manage, and confirm patient appointments
Requirements
- Arabic speaking preferred
- Experience in reception and customer service
Full Job Posting
Job Overview
- Medical Rehabilitation Center required Reception/ Registration lady
- Arabic speaking preferred
Main Tasks
- Greet visitors and patients, determine their needs and guide them accordingly.
- Answer queries and provide information directly or on the telephone.
- Carry out relevant tasks as required by supervisor.
- Book appointments and follow up appointments according to patient request.
- Quote for products and services.
- Handle patient complaint in a timely manner.
- Update shift checklist and ensure all tasks are completed.
- Be updated about accepted insurance cards.
- Handle patient registration, eligibility checking, insurance verification and billing process accurately.
- Assign correct therapist in records to patients.
- Maintain accurate and organized records.
- Provide administrative support to medical staff.
Pay
- AED 2,000.00 AED 2,500.00 per month
Work Location
- In person
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