Regional Operations Manager

Oversees branch-level staff management practices aligned with company policy.

Resolves employee relations issues ethically and legally, conducting investigations when needed.

Partners with HR on complex matters and manages talent planning to address staffing needs.

Maintains open communication and coaches branch leaders on employee development.

Participates in unemployment hearings and supports leadership in team-building and compliance.

Safety Sensitive Position: the ability to perform job functions in a constant state of alertness and in a safe manner.

Travel as required.

Maintains proficiency with company computer systems in aspects related to job, such as data entry, messaging, call logs, data notations, queue updates, batching, or other job & office functions and requirements

Other duties as assigned. As with any evolving organization, the job description is not designed to cover or contain a comprehensive listing of work activities, duties, or responsibilities. Additional or other duties, responsibilities, assignments, and activities may change or be assigned at any time with or without notice.

This full-time position requires approximately 40 hours per week and involves regular physical and sensory activity, including:

Bending, lifting, and carrying materials weighing up to 50 lbs.

Prolonged sitting (up to 8 hours), with intermittent standing and walking throughout the shift

Continuous use of fingers, hands, and arms for computer and office-related tasks

Frequent use of office equipment such as computers, phones, and scanners (up to 8 hours daily)

Regular verbal communication via phone and in-person interactions (up to 6 hours daily)

Comprehensive health benefits, 100% paid by the company - extended health coverage, dental, vision, and prescription drugs, effective your first day

Life insurance, plus short- and long-term disability coverage

RRSP with company contributions

Paid time off - vacation, holidays and personal days

Employee Assistance Program (EAP); Employee discounts and much more...