Regional Manager-Facilities Management

Review preventive and corrective maintenance programs, ensuring timely execution and quality workmanship.

Conduct periodic audits and spot checks to validate service quality, safety compliance, and adherence to SOPs.

Continuously update and improve SOPs for both Hard & Soft services in line with industry best practices.

Ensure accurate and effective use of CAFM systems for work order management, reporting, and data integrity.

Lead mobilization and demobilization activities to ensure smooth transitions within budget and timelines.

Mentor Operations Managers in addition to identifying gaps and create back-up as operationally required Customer Build and maintain strong, trust‑based relationships with clients through regular engagement, performance reviews, and strategic discussions.

Conduct routine site visits to evaluate service quality, staff performance, and compliance with contractual obligations.

Ensure all services delivered—Hard and Soft—meet or exceed SLA/KPI requirements, addressing any deviations promptly.

Lead weekly/monthly client meetings to review performance, discuss improvement plans, and align on future requirements.

Proactively plan manpower and resource requirements to meet operational peaks, seasonal demands, and client‑driven changes.

Oversee staff mobilization, including onboarding, site induction, and role‑specific training.

Collaborate with internal stakeholders (commercial, procurement, HR, finance, legal) to ensure seamless service delivery.

Support bids/solutions team during tender submissions and renewals by providing technical and operational insights.

Innovation Lead initial project planning, including logistics, sourcing, recruiting, and equipment/machinery requirements related to soft services and hard services.

Identify opportunities for energy optimization and support the implementation of energy management initiatives in coordination with the Energy Management team.

Introduce and integrate modern technologies such as IoT sensors, smart cleaning solutions, BMS enhancements, and automation tools to improve operational efficiency.

Develop and present value‑added service roadmaps to clients, highlighting innovation, sustainability, and continuous improvement initiatives.

Prepare case studies on successful projects, innovations, and operational improvements to support bids and internal knowledge sharing.

Promote and implement sustainable FM practices aligned with UAE sustainability goals, client ESG objectives, and international FM standards.

Selection Criteria Bachelor/Master of Engineering/Science in Mechanical, Electrical, Electronics, Mechatronics Engineering or equivalent Total Facilities Management related services.

Minimum experience of 8-10 years or above in management and service delivery of structured contracts (Where standard SLA/KPI applicable) including 5 years as a Manager handling multiple contracts.

Technical knowledge of FM standards and processes.

Certification preferred such as CFM, BICS, PMP, IOSH, NEBOSH and member of FM bodies such IFWM, BIFM, MEFMA etc.

Strong knowledge of commercials and contractual P&L.

UAE driving license is mandatory.

Strong soft skills such as MS Word/Excel/PowerPoint and report writing skills.

Ability to interpret design and built drawings of MEP, structural and Architectural.

Strong analytical and interpersonal skills.

Management and delivery of multiple FM contracts including soft and hard services FM contracts.