Assistant Manager-Facilities Management Soft Services

We are currently recruiting for an Assistant Manager - Soft Services to join our Total Facilities Management Team in Dubai.

Assistant Facilities Manager.

Soft Services is responsible for managing and supporting all division operations on a daily basis.

The role also ensures that any issues or conflicts are resolved satisfactorily in order to maintain the high service levels expected by client and customer groups.

• Assist in managing budgets and expenses related to cleaning operations, optimizing costs while maintaining high-quality standards.
• Monitor and maintain cleaning supplies and equipment inventory, ensuring an adequate stock is available at all times.

• Handle and resolve customer complaints or concerns regarding cleanliness on time and professionally.
• Conduct regular inspections of the facility to assess cleanliness standards, identify areas for improvement, and implement corrective measures.

• Assist the Account Manager in planning and organizing daily cleaning schedules, ensuring optimal coverage and efficient allocation of resources.
• Supervise and train a team of cleaning staff, providing guidance, support, and performance feedback to ensure quality work and adherence to cleaning protocols.
• Ensure all the PPM and SR are closed as per target closing time and completed.
• Collaborate with the Account Manager to develop and implement cleaning procedures and best practices, ensuring compliance with industry regulations and company policies.