Recreation Manager
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Key skills for this role
About the Role
Anantara The Palm seeks a Recreation Manager to oversee daily sports and recreation operations, create unique guest activities, and drive department revenue. The ideal candidate has luxury resort experience in the UAE, strong leadership skills, and a focus on guest satisfaction and safety.
Key Skills for This Role
Responsibilities
- Oversee the smooth running of the Sports & Recreations department on a day to day basis to achieve high guest satisfaction
- Create new, unique recreation activities drawing on local cultural and sporting offerings
- Position sports and leisure offering as a differentiator and competitive advantage
- Ensure outsourced service providers are of good quality
- Lead implementation of health and safety codes in sports and leisure activities
- Take the lead on the Anantara Children program
- Train and assist in evaluation of fitness program attendants
- Supervise instructors and associates in activities arranged via Sports & Recreations
- Monitor success of activity programs through participation and guest feedback
- Prepare yearly budget for department and drive revenues
Requirements
- Previous experience in a similar role at a luxury resort or hotel in the UAE
- Strong leadership and team development skills
- Excellent communication skills and guest engagement abilities
- Fluency in English; additional languages are an advantage
- CPR and First Aid certification (preferred or willing to obtain)
Full Job Posting
Company Description
- A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations.
Key Duties and Responsibilities
- Oversee the smooth running of the Sports & Recreations department on a day to day basis to achieve the highest possible levels of guest satisfaction.
- Create new, unique and interesting recreation activities that draw upon the best cultural, sporting or other offerings of the area in which the hotel is located.
- To continually be positioning the sports and leisure offering as a differentiator and a point of competitive advantage for the hotel.
- Ensure outsourced service providers are of good quality.
- To have complete knowledge of the products and services offered by the hotel.
- To lead the implementation of all health and safety codes in the sports and leisure activities of the hotel, and to take full and complete care of children.
- Take the lead on the Anantara Children program.
- Ensure that all activities are performed in a safe environment using proper safety techniques.
- Train and assist in the evaluation of attendants who work with fitness programs.
- Supervise instructors and all other associates help with any activities or functions arranged via Sports & Recreations.
- Use qualified attendants in all areas where relevant qualifications are required, i.e. Fitness leader, Aerobics Instructors, Lifeguard.
- Monitor the success of the activity’s programs through the number of participants per scheduled event and through guests’ feedback.
Qualifications
- Previous experience in a similar role at a luxury resort or hotel in the UAE
- Strong leadership and team development skills.
- Excellent communication skills and guest engagement abilities.
- Fluency in English; additional languages are an advantage.
- CPR and First Aid certification (preferred or willing to obtain).
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