Recreation Experience Expert
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Key skills for this role
About the Role
St. Regis Hotels & Resorts is seeking a Recreation Experience Expert to serve as a key resource for recreation activities at The Pearl Island in Doha. The role involves providing information to guests about facilities, encouraging participation, ensuring safety, and maintaining equipment.
Key Skills for This Role
Responsibilities
- Serve as a key resource for all recreation activities facilitated on the property
- Provide information to guests about available recreation facilities
- Encourage, recruit, register, and schedule guests to participate in recreation activities
- Promote a fun and relaxing atmosphere for guests
- Observe activity in the recreational facility and respond appropriately in emergencies
- Provide cashier services and process payments for rentals and sales
- Clean and maintain recreational facilities, equipment and supplies
Requirements
- High school diploma or G.E.D. equivalent
- CPR Certification
- First Aid Certification
- No related work experience required
Full Job Posting
Position Summary
- Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game room, fitness center, and child activities center. Encourage, recruit, register, and schedul
Duties
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others; support team to reach common goals.
- Process payments for rental equipment, recreation activities, facility rentals, or retail sales.
- Comply with quality assurance expectations and standards.
- Read and visually verify information in a variety of formats (e.g., small print).
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Enter and locate work related information using computers and/or point of sale systems.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
Required Qualifications
- License or Certification: CPR Certification
- First Aid Certification
- Recreation Equipment
- Any certification or training required by local and state agencies.
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