Recreation Experience Expert
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Key skills for this role
About the Role
The Recreation Experience Expert at St. Regis Hotels & Resorts serves as a key resource for recreation activities, providing information to guests and promoting a fun atmosphere. The role requires CPR and First Aid certifications.
Key Skills for This Role
Responsibilities
- Serve as a key resource for all recreation activities facilitated on the property
- Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game room, fitness center, and child activities center
- Encourage, recruit, register, and schedule guests to participate in recreation activities
- Promote a fun and relaxing atmosphere for guests
- Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members
- Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency
- Provide cashier services when working in facilities that include point of sales transactions
- Assist when hosting private functions within the recreation facilities with group activities and events
- Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager
- Provide assistance to injured guests until the arrival of emergency medical services
- Clean and maintain recreational facilities, equipment and supplies
Requirements
- High school diploma or G.E.D. equivalent
- CPR Certification
- First Aid Certification
- Any certification or training required by local and state agencies
Full Job Posting
Position Summary
- Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game room, fitness center, and child activities center. Encourage, recruit, register, and schedul
Additional Responsibilities
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others; support team to reach common goals.
- Process payments for rental equipment, recreation activities, facility rentals, or retail sales.
- Comply with quality assurance expectations and standards.
- Read and visually verify information in a variety of formats (e.g., small print).
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Enter and locate work related information using computers and/or point of sale systems.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
Required Qualifications
- License or Certification: CPR Certification
- First Aid Certification
- Recreation Equipment
- Any certification or training required by local and state agencies.
Equal Opportunity
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture,
About St. Regis Hotels & Resorts
- Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world.
- Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combin
- We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
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