Recreation Attendant
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Key skills for this role
About the Role
Minor Hotels is seeking a Recreation Attendant for Banana Island Resort Doha by Anantara. The role involves engaging with guests, maintaining pool areas, and providing exceptional service.
Key Skills for This Role
Responsibilities
- Actively engage with guests and assist in all guests’ needs, including issuing towels, chaise lounge covers, and cabana set up
- Pick up and remove used towels and debris from the pool deck areas throughout the day
- Provide unique experiences to guests through warm, personal & detailed service in a luxury, upscale and fast paced environment
- Ensure a positive first impression of the pool through detailed cleanliness, set up and ambiance control
- Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features
- Up sell and promote wellness & recreation offers to maximize sales revenue
- Perform opening/closing side duties as assigned and set the pool according to standards and procedures
- Be well versed in hotel fire & life safety/emergency procedures
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel
Requirements
- At least one year's experience as a recreation attendant
- Exceptional customer service skills
- Basic knowledge of recreational equipment and facilities
- Ability to work flexible hours, including weekends and holidays
- Basic knowledge of first aid and emergency response procedure
Full Job Posting
Overview
- Minor Hotels is an international hotel owner, operator and investor with a diverse portfolio of over 530 properties.
- As a Recreation Attendant you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities.
What You Will Be Doing
- Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set up, and cabana set up.
- Pick up and remove used towels and debris from the pool deck areas throughout the day.
- Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
- Ensure a positive first impression of the pool for our guests through detailed cleanliness, set up and ambiance control.
- Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features.
- Up sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue.
- Perform opening/closing side duties as assigned and set the pool according to standards and procedures.
- Be well versed in hotel fire & life safety/emergency procedures.
- Maintain a high standard of personal appearance and hygiene at all times.
- Perform other reasonable duties assigned by the Management of the Hotel.
Qualifications
- At least one year's experience as a recreation attendant
- Exceptional customer service skills
- Basic knowledge of recreational equipment and facilities
- Ability to work flexible hours, including weekends and holidays
- Basic knowledge of first aid and emergency response procedure.
- Be available to carry out any assignment as delegated by department manager.
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