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Receptionist - Standard

LAH Property Marketing
Didcot, GBR
Part-time
Entry
Onsite
GBP 20124-20124 yearly / year
Discovered 2 days ago
Microsoft applications
Free

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Key Responsibilities

  • providing a warm and professional welcome to tenants, visitors and contractors;
  • taking ownership of the reception area so it remains organised, presentable and welcoming;
  • supporting the smooth running of reception, including visitors, contractors, deliveries and couriers;
  • dealing confidently with competing priorities at reception;
  • preparing refreshments for guests where required;
  • supporting routine tenant or building queries and directing issues to the right person;
  • carrying out visual checks of reception or agreed areas and reporting presentation, maintenance or operational issues through the correct process.
  • communicating clearly and professionally with tenants, visitors, colleagues and service partners;
  • producing short updates, handovers or reports where required;
  • assisting with tenant notices or general building communication where needed;
  • escalating issues appropriately and keeping the right people informed.
  • maintaining high standards of presentation, conduct and reliability;
  • being punctual, dependable and ready to start work on time;
  • following building procedures and supporting health and safety standards;
  • representing LAH and the building in a professional and positive manner.
  • managing reception confidently on a day-to-day basis;
  • prioritising tasks during busy and quieter periods;
  • using judgement to identify and escalate issues to Building Management, LAH or service partners where needed.
  • meeting people and creating a positive first impression;
  • working in a premium, professional environment;
  • taking ownership of their workspace;
  • being organised, calm and proactive;
  • working independently while knowing when to ask for support;
  • delivering consistently high standards.

Skills, Knowledge and Expertise

  • excellent presentation and communication skills;
  • a warm, confident and professional manner;
  • organisational skills and strong attention to detail;
  • reliability, punctuality and the ability to work independently;
  • the ability to use email, basic reporting tools and Microsoft applications effectively;
  • a proactive approach to problem-solving.
  • this is a site-based role and requires consistent on-site presence during operational hours. Remote or hybrid working is not part of this role.
  • the role may involve lone working, with support provided by LAH and the client team. The role may also involve occasional support at another LAH site within a reasonable travel distance, where operationally required.
  • familiarity with a commercial building environment.

Benefits

  • pension scheme and life assurance;
  • 24/7 virtual GP for you and your family;
  • wellbeing resources;
  • financial and legal helpline;
  • discounts across multiple retailers;
  • training and development opportunities including access to the LAH Academy;
  • referral programme.

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