Receptionist – Real Estate Trustee Office

Overview

**Front Desk Operations & Guest Experience**

• Welcome clients and visitors in a professional and friendly manner
• Manage reception area, ensuring it remains organized and presentable
• Direct clients to the correct service counters based on their needs
• Handle walk-ins, appointments, and general inquiries

**Customer Service & Guidance**

• Assist clients with basic information on real estate services and procedures
• Guide customers on required documents and next steps
• Clearly communicate waiting times and service flow
• Support clients throughout their visit to ensure a smooth experience

**Administrative & Support Tasks**

• Handle incoming calls, emails, and basic inquiries
• Maintain visitor logs and daily records
• Assist with document collection and basic verification before processing
• Support internal teams with coordination and communication

**Service Quality & Compliance**

• Ensure all interactions meet customer service standards and company procedures
• Follow operational guidelines and regulatory requirements
• Maintain confidentiality of client information
• Escalate issues, complaints, or delays to management when required

Requirements

• Previous experience in customer service, receptionist, or front desk roles
• Experience in real estate, banking, or government service centers is a plus
• Strong communication and interpersonal skills
• Professional appearance and attitude
• Ability to work in a structured, process-driven environment
• Comfortable handling high customer volume
• Basic computer skills (CRM systems, email, scheduling tools)
• Fluency in English required; Arabic is a strong advantage
• ****Salary & Benefits****
• Competitive Salary: Based on experience
• Work Visa sponsorship
• Medical insurance
• 30 days of paid annual leave
• Structured and professional working environment
• ****Work Arrangement****
• Full-time, on-site role
• ****Why Join Us?****
• Be the face of a professional, high-standard service office
• Structured environment with clear responsibilities
• Opportunity to grow within real estate and customer operations
• Supportive team and training provided
• Customer-focused and organized?
• Join a role where first impressions matter.
• Apply now!