Receptionist / Hostess - FEMALE ONLY

Overview

Position: **Hostess And Receptionist

Location: **Laysen Valley, Umm Al Hamam, Riyadh

Duties And Responsibilities

• Welcome and greet guests warmly, ensuring a luxurious first impression.
• Manage reservations and walk-ins, maintaining accurate seating arrangements and guest flow.
• Escort guests to tables and communicate special requests or needs to the service team.
• Maintain the reception and entrance area, keeping it clean, organized, and visually appealing.
• Coordinate with waitstaff and management for smooth seat rotations and timely service.
• Handle guest inquiries and phone calls using proper etiquette and product knowledge.
• Address guest concerns politely, escalating issues to management when necessary.
• Monitor waiting times and provide clear, courteous updates to waiting guests.
• Support café operations during opening, closing, special events, and promotional activities.
• Uphold grooming, hygiene, and service standards, representing the café’s luxury image at all times.

Basic Requirements

• Experience (but not required) in hospitality, preferably in a luxury café, hotel, or fine dining environment.
• Excellent communication skills in English; Arabic is an advantage.
• Strong customer service skills, with the ability to remain calm, polished, and welcoming under pressure.
• Professional appearance and grooming, suited for a luxury brand environment.
• Familiarity with reservation systems and basic computer skills (POS, booking platforms, Microsoft Office).

Job Types: Full-time, Permanent

Application Question(S)

• IMPORTANT READ: ONLY APPLICANTS CURRENTLY LOCATED IN RIYADH, SAUDI ARABIA AND WITH PHOTO ON THEIR CV WILL BE SCREENED FOR INTERVIEW.
• 1. In which city and country are you currently located?
• 2. Which country passport do you have?
• 3. How old are you right now? (Age)
• 4. How tall are you? (Your height)
• 5. If hired for this role, after how many days you can join our company?
• 6. Have you read the job description and salary that we mentioned for this role?
• 7. How many years of experience working in face-to-face customer service do you have?