Receptionist
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Key skills for this role
About the Role
Rocky Real Estate is hiring a Female Receptionist / Telesales Executive to manage front desk operations and support sales through inbound/outbound calls. Requires 1-2 years of experience in reception, customer service, or telesales, and strong communication skills.
Key Skills for This Role
Responsibilities
- Greet and welcome clients and visitors in a professional and courteous manner
- Manage the front desk, ensuring the reception area remains clean, organized, and welcoming
- Answer, screen, and direct incoming phone calls and respond to general inquiries
- Handle incoming and outgoing mail, courier services, and maintain visitor logs
- Schedule meetings, maintain appointment calendars, and coordinate meeting room bookings
- Provide administrative support, including filing, data entry, document preparation, photocopying, and record management
- Conduct outbound calls to prospective clients and follow up on inquiries generated through marketing campaigns and property portals
- Promote the company's real estate projects and services over the phone
- Qualify leads, schedule property viewings, and coordinate with the sales team
- Build and maintain strong relationships with clients by providing excellent customer service
- Update and maintain accurate client information in the CRM system
- Handle client inquiries, address objections professionally, and support the sales team in achieving conversion targets
Requirements
- Minimum 1–2 years of experience in Reception, Customer Service, Front Office, Telesales, Call Center, or Real Estate industry
- Excellent communication and interpersonal skills in English (Arabic is an advantage)
- Strong customer service orientation with a friendly and professional attitude
- Good sales, negotiation, and relationship building skills
- Proficient in Microsoft Office (Word, Excel, Outlook); experience with CRM systems is a plus
- Excellent organizational and multitasking abilities
- Well groomed, presentable, and able to work in a fast paced environment
- High school diploma or equivalent; additional certification in Office Administration or Customer Service is an advantage
- Previous experience in real estate is an added advantage
Full Job Posting
Job Overview
- Rocky Real Estate is looking for a professional, presentable, and customer focused Female Receptionist / Telesales Executive to join our team.
- This role combines front desk management with customer service and telesales responsibilities.
- The ideal candidate will be the first point of contact for clients while also supporting the sales team by handling inbound and outbound calls, generating leads, and assisting with client follow ups.
Key Responsibilities
- Greet and welcome clients and visitors in a professional and courteous manner.
- Manage the front desk, ensuring the reception area remains clean, organized, and welcoming.
- Answer, screen, and direct incoming phone calls and respond to general inquiries.
- Handle incoming and outgoing mail, courier services, and maintain visitor logs.
- Schedule meetings, maintain appointment calendars, and coordinate meeting room bookings.
- Provide administrative support, including filing, data entry, document preparation, photocopying, and record management.
- Conduct outbound calls to prospective clients and follow up on inquiries generated through marketing campaigns and property portals.
- Promote the company's real estate projects and services over the phone.
- Qualify leads, schedule property viewings, and coordinate with the sales team.
- Build and maintain strong relationships with clients by providing excellent customer service.
- Update and maintain accurate client information in the CRM system.
- Handle client inquiries, address objections professionally, and support the sales team in achieving conversion targets.
Requirements
- Minimum 1–2 years of experience in Reception, Customer Service, Front Office, Telesales, Call Center, or the Real Estate industry.
- Previous experience in real estate is an added advantage.
- Willingness and confidence to handle telesales and client follow up activities.
- Excellent communication and interpersonal skills in English (Arabic is an advantage).
- Strong customer service orientation with a friendly and professional attitude.
- Good sales, negotiation, and relationship building skills.
- Proficient in Microsoft Office (Word, Excel, Outlook); experience with CRM systems is a plus.
- Excellent organizational and multitasking abilities.
- Well groomed, presentable, and able to work in a fast paced environment.
- High school diploma or equivalent; additional certification in Office Administration or Customer Service is an advantage.
Work Location
- Dubai, UAE (In person)
- Job Type: Full time
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