Receptionist
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Key skills for this role
About the Role
The company is looking for a Receptionist to manage visitor and client interactions, handle communications, and provide administrative support. The role requires strong organizational and communication skills.
Key Skills for This Role
Responsibilities
- Greet and welcome visitors, direct them to appropriate person or department.
- Answer, screen, and forward telephone calls; take accurate messages.
- Manage appointments, reservations, and meeting room bookings.
- Receive, sort, and distribute incoming and outgoing correspondence, mail, and deliveries.
Requirements
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and prioritize
Full Job Posting
Key Responsibilities
- Greet and welcome visitors, and direct them to the appropriate person or department.
- Manage the sign in process, issue visitor passes or badges, and maintain security logs.
- Notify staff of visitor arrivals.
- Answer, screen, and forward telephone calls, and take accurate messages.
- Respond to in person, telephone, and email inquiries, providing information about the organization's activities and services.
- Handle and resolve complaints from clients and the public in a courteous manner.
- Manage appointments, reservations, and meeting room bookings.
- Receive, sort, and distribute incoming and outgoing correspondence, mail, and deliveries.
- Perform general clerical tasks such as word processing, data entry, filing, and photocopying.
- Maintain a clean, organized, and professional reception area.
- In a hospitality setting, duties may include check in/check out procedures, handling payments, and using up selling techniques.
- Assist with event planning and coordination.
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