Receptionist - Arabic Speaker
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Key skills for this role
Role Overview
This is a full-time, on-site Receptionist – Arabic Speaker role based in the United Arab Emirates.
The role provides front-desk, telephone, clerical, scheduling, correspondence, and customer support.
Key Skills for This Role
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Company Description
Lutfi Group of Companies is a diversified organization founded in 1971 and operating across home appliances, electronics, optical retail, wholesale, manufacturing, and real estate.
The group emphasizes quality, innovation, customer satisfaction, collaboration, entrepreneurship, and continuous improvement.
Role Description
This is a full-time, on-site Receptionist – Arabic Speaker role based in the United Arab Emirates.
The role provides front-desk, telephone, clerical, scheduling, correspondence, and customer support.
Reception and Administration
- Greet visitors and provide courteous, professional support to clients and colleagues.
- Answer and direct calls, manage the reception area, and maintain a neat, welcoming front desk.
- Maintain records, schedule appointments, and manage incoming and outgoing correspondence.
- Coordinate with other departments and perform basic clerical tasks.
Communication and Service
- Respond to inquiries in Arabic and English to ensure clear communication and a positive visitor and caller experience.
- Uphold Lutfi Group standards of service and professionalism.
Qualifications
- Strong receptionist duties and clerical skills, including front desk management, appointment scheduling, and basic administrative support.
- Excellent phone etiquette and ability to manage multi-line phone systems professionally.
- Effective communication and customer service skills.
- Proficiency in spoken and written Arabic and good command of English.
- Previous experience in a receptionist or customer-facing administrative role, ideally in a corporate or retail environment.
- Professional appearance, reliability, and ability to manage time and priorities in a busy setting.
- Basic computer literacy, including MS Office, email, and scheduling tools, with willingness to learn internal systems.
- High school diploma or equivalent; additional administrative or customer service training is advantageous.
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