Front Desk Associate - Arabic Speaker

Lutfi Group of Companies is a diversified organization established in 1971, operating across home appliances, electronics, optical retail, wholesale, manufacturing, and real estate.

The group is recognized for its focus on quality, innovation, and meeting the diverse needs of customers in both retail and commercial markets.

With strong expertise in product distribution and manufacturing, Lutfi Group delivers high-standard goods and services supported by in-depth market knowledge.

The company’s real estate portfolio offers residential and commercial properties designed around client satisfaction.

Team members join a culture that promotes innovation, collaboration, and professional growth across all business units.

This is a full-time, on-site role based in Dubai, United Arab Emirates for a Front Desk Associate – Arabic Speaker.

The role involves welcoming visitors, managing reception duties, and ensuring a professional and friendly front office experience in both Arabic and English.

The Front Desk Associate will answer and route phone calls, manage inquiries, and provide accurate information about company services and locations.

Daily tasks include handling check-ins and appointments, maintaining visitor logs, and coordinating with internal teams to support administrative and customer service needs.

The role also requires using computer systems to manage emails, update records, prepare basic reports, and support smooth front desk operations.

• Candidates should possess strong customer service and communication skills, including fluency in Arabic and good command of English.
• Candidates should possess solid receptionist duties experience, including greeting visitors, managing appointments, and handling front desk procedures.
• Candidates should possess professional phone etiquette and the ability to manage multiple incoming calls and inquiries confidently.
• Candidates should possess good computer literacy, including proficiency with email, office software, and basic data entry.
• Previous experience in front office, hospitality, or retail environments is beneficial.
• Ability to present a professional appearance, work in a fast-paced setting, and maintain confidentiality is preferred.
• High school diploma or equivalent required; additional training in administration or customer service is an advantage.