Front Desk Associate - Arabic

Lutfi Group of Companies is a diversified organization established in 1971, operating across home appliances, electronics, optical retail, wholesale, manufacturing, and real estate.

The group is known for quality, innovation, and a strong entrepreneurial spirit, continually exploring new opportunities in its markets.

Its businesses range from retail and wholesale distribution to the manufacturing of high-quality goods, serving a wide variety of customer needs.

In real estate, Lutfi Group offers residential and commercial properties supported by deep market knowledge and a commitment to customer satisfaction.

Team members join a culture that values innovation, collaboration, and professional growth across all ventures.

This is a full-time, on-site Front Desk Associate – Arabic role based in Dubai, United Arab Emirates.

The Front Desk Associate will greet and assist visitors, manage incoming calls, and handle inquiries in a professional and courteous manner in both Arabic and English.

Daily responsibilities include maintaining a tidy reception area, scheduling and confirming appointments, directing visitors to the appropriate departments, and managing basic administrative tasks such as data entry, filing, and handling mail.

The role also involves coordinating with internal teams, providing accurate information about company services, and ensuring a positive customer experience at the front desk.

The associate is expected to uphold company standards of professionalism, confidentiality, and customer care at all times.

• Strong customer-facing skills, including Customer Service and Communication abilities.
• Front desk and administrative capabilities, such as Receptionist Duties and basic office procedures.
• Professional Phone Etiquette for handling calls, inquiries, and message taking.
• Computer Literacy, including use of office software, email, and scheduling systems.
• Proficiency in Arabic and English, with clear, polite, and respectful communication.
• Previous experience in a front desk, customer service, or administrative role, preferably in retail or corporate environments.
• Ability to work on-site in Dubai, manage multiple tasks, and maintain composure in a fast-paced setting.
• High level of reliability, punctuality, and attention to detail; professional appearance and demeanor.