Receptionist

Role Overview

Front Desk and Visitor Management

• Welcome visitors, clients, candidates, and vendors professionally and courteously.
• Manage visitor registration, check-in, check-out, identification verification, host notification, and escort coordination.
• Maintain accurate visitor logs and provide refreshments and basic office guidance.

Reception and Communication Services

• Answer incoming calls, direct calls, take and relay messages, and manage the reception mailbox.
• Respond to general office inquiries and maintain professional communication and customer service standards.

Access Control and Security Support

• Issue and support activation of authorized employee and visitor access cards.
• Support building access procedures, monitor reception-related security systems, and escalate issues when required.
• Partner with security personnel and support emergency response procedures as instructed by Workplace Operations.

Workplace Operations Support

• Assist with workspace reservations, meeting room bookings, catering requests, and meeting support services.
• Manage office stationery and reception supplies.
• Support inbound and outbound mailroom and courier operations.
• Coordinate printing, translation, and other office support requests and maintain reception area presentation.

Administrative Responsibilities

• Maintain reception records, reports, access card reconciliations, routine documentation, and office service requests.
• Assist with inventory tracking for office consumables and supplies.
• Ensure adherence to company policies and workplace standards.

Required Qualifications

• Diploma or Bachelor's degree in Business Administration, Hospitality, Office Management, or a related field.
• 1–3 years of experience in reception, front office, customer service, or workplace operations.
• Proficiency in Microsoft Outlook, Word, Excel, and Teams.
• Fluency in spoken and written Arabic and English.
• Experience in a multinational or corporate office environment is preferred.