Receivables & Collections Executive – Rent a Car

Job Summary

Compensation

• Pay is AED 3,000–4,000 per month.

Accounts Receivable and Collections

• Monitor customer accounts, outstanding balances, customer ledgers, and overdue or pending payments.
• Contact customers by phone, WhatsApp, and email to follow up on outstanding amounts.
• Coordinate payment collection according to agreed terms and maintain a collection schedule.
• Follow up on bounced, delayed, or pending payments and escalate long-overdue or disputed accounts.
• Coordinate with Accounts and Operations teams regarding customer outstanding balances.

Customer Communication

• Communicate professionally with customers regarding pending payments.
• Explain outstanding invoices and account balances clearly.
• Handle payment-related queries, disputes, and customer concerns professionally.
• Maintain positive customer relationships while ensuring timely collections.

Ledger and Reporting

• Maintain accurate records of outstanding balances and collection status.
• Update payment collections and customer ledger information regularly.
• Prepare daily or weekly collection reports and outstanding summaries.
• Track promised payment dates and identify high-risk or long-pending accounts for management.

Coordination and Compliance

• Coordinate with the Accounts team to verify payments and update records.
• Ensure collections are properly documented and recorded.
• Follow company credit and collection policies.
• Support efforts to reduce overdue receivables and improve collection efficiency.

Requirements

• A bachelor’s degree in Accounting, Finance, Business Administration, or a related field is preferred.
• 2–5 years of experience in accounts receivable, collections, or payment follow-up.
• Experience handling customer ledgers and outstanding payments.
• Car rental industry experience is preferred.
• Familiarity with Speed System software is preferred.
• Excellent communication, negotiation, follow-up, collection, organizational, multitasking, and problem-solving skills.
• Fluent English is required; professional Arabic proficiency is strongly preferred.