Radar After Sales Engineer
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Key skills for this role
About the Role
Pulse Nova seeks a Radar After Sales Engineer to provide technical support for advanced radar systems, including troubleshooting, maintenance, and field service. The role requires a Bachelor's in Electronics/Electrical Engineering and 5+ years of experience in technical support of complex electronic systems.
Key Skills for This Role
Responsibilities
- Provide technical support for radar systems in service, including troubleshooting, fault isolation, corrective maintenance, and operational recovery actions
- Support field interventions, acceptance tests, maintenance campaigns, upgrades, and customer technical queries
- Analyze incidents and equipment performance trends, documenting findings, recommendations, and follow up actions
- Prepare and update service reports, failure analyses, maintenance instructions, and configuration records
- Coordinate with repair centers, supply chain, and engineering teams to manage spare parts, returns, repairs, and technical escalations
- Contribute to reliability improvement by identifying recurring issues and proposing corrective actions
- Support training, technical publications, and customer facing service activities
- Ensure compliance with quality, safety, and customer procedures during after sales and field support activities
Requirements
- Bachelor's degree in Electronics Engineering, Telecommunications, Electrical Engineering, or related technical discipline
- 5+ years of experience in technical support, maintenance engineering, field service, or after sales support of complex electronic systems
- Knowledge of radar, RF, communications, or defense related systems
- Strong troubleshooting and analytical skills with experience using test equipment and interpreting technical documentation
- Ability to document incidents clearly and coordinate with engineering, logistics, and customer stakeholders
- Willingness to travel for field interventions, service campaigns, and customer support activities
Full Job Posting
Overview
- Pulse Nova is seeking a Radar After Sales Engineer to provide technical support throughout the operational lifecycle of advanced radar systems.
Responsibilities
- Provide technical support for radar systems in service, including troubleshooting, fault isolation, corrective maintenance, and operational recovery actions.
- Support field interventions, acceptance tests, maintenance campaigns, upgrades, and customer technical queries in coordination with internal engineering teams.
- Analyze incidents and equipment performance trends, documenting findings, recommendations, and follow up actions in a structured manner.
- Prepare and update service reports, failure analyses, maintenance instructions, and configuration records to ensure traceability and knowledge retention.
- Coordinate with repair centers, supply chain, and engineering teams to manage spare parts, returns, repairs, and technical escalations effectively.
- Contribute to reliability improvement by identifying recurring issues, proposing corrective actions, and feeding lessons learned back into design and support processes.
- Support training, technical publications, and customer facing service activities that improve operational autonomy and satisfaction.
- Ensure compliance with quality, safety, and customer procedures during all after sales and field support activities.
Requirements
- Bachelor's degree in Electronics Engineering, Telecommunications, Electrical Engineering, or related technical discipline.
- 5+ years of experience in technical support, maintenance engineering, field service, or after sales support of complex electronic systems.
- Knowledge of radar, RF, communications, or defense related systems, with the ability to understand subsystem interactions and operational constraints.
- Strong troubleshooting and analytical skills, with experience using test equipment and interpreting technical documentation.
- Ability to document incidents clearly and coordinate effectively with engineering, logistics, and customer stakeholders.
- Willingness to travel for field interventions, service campaigns, and customer support activities when required.
- Experience in defense, aerospace, or high reliability operational environments is considered a plus.
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