Quality Officer
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Key skills for this role
About the Role
Lead quality team, ensure compliance with standards, conduct audits, implement corrective actions, and train staff in quality operations and tools.
Key Skills for This Role
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Key Responsibilities
- Lead and develop the quality team, oversee daily activities, and ensure operational efficiency.
- Monitor inbound materials, in-process operations, and outbound shipments to ensure compliance with quality standards.
- Conduct root cause analysis for non-conformities and implement effective corrective and preventive actions (CAPA).
- Develop, update, and maintain SOPs, work instructions, and quality documentation.
- Identify process gaps and drive continuous improvement initiatives to reduce errors and enhance workflow.
- Train warehouse staff on quality standards, inspection procedures, proper handling, and quality tools.
- Conduct internal audits and ensure alignment with ISO and other relevant standards.
- Maintain accurate records of inspections, test results, and quality incidents.
- Prepare and present quality performance reports, trends, and risk assessments to management.
- Collaborate with suppliers, logistics partners, and internal departments to resolve quality-related issues and support supplier
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