Quality Manager (Healthcare)
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Key skills for this role
About the Role
A leading healthcare organization in Riyadh is seeking a Quality Manager to lead quality, patient safety, and accreditation initiatives. The role involves ensuring compliance with CBAHI and MOH standards, managing accreditation processes, developing KPIs, and driving continuous improvement.
Key Skills for This Role
Responsibilities
- Lead the development and implementation of quality management systems across all departments
- Ensure full compliance with healthcare regulatory bodies such as CBAHI, MOH, and other relevant standards
- Prepare and manage accreditation processes, audits, and site inspections
- Establish and monitor patient safety programs and incident reporting systems
- Conduct root cause analysis (RCA) and implement corrective and preventive actions (CAPA)
- Develop KPIs and quality indicators aligned with organizational goals
- Monitor performance dashboards and drive continuous improvement initiatives
- Develop, review, and update policies, procedures, and clinical protocols
- Lead internal audits and compliance reviews
- Lead and mentor the quality team
- Conduct training and awareness programs related to quality and patient safety
Requirements
- Bachelor's degree in Healthcare Administration, Quality Management, Nursing, or related field (Master's preferred)
- Minimum 5 10 years of experience in healthcare quality, preferably within hospitals or medical centers
- Strong experience in CBAHI accreditation and healthcare compliance in KSA
- Professional certifications such as CPHQ (preferred) or Lean Six Sigma (advantage)
- Strong knowledge of quality tools, KPIs, and audit methodologies
- Excellent leadership, analytical, and communication skills
Full Job Posting
Position Summary
- A leading healthcare organization in Riyadh is seeking a highly experienced and strategic Quality Manager to lead and enhance quality, patient safety, and accreditation initiatives across its medical services. The ideal candidate will play a critical role in driving compliance with national and inte
Key Responsibilities
- Lead the development and implementation of quality management systems across all departments.
- Ensure full compliance with healthcare regulatory bodies such as CBAHI, MOH, and other relevant standards.
- Prepare and manage accreditation processes, audits, and site inspections.
- Establish and monitor patient safety programs and incident reporting systems.
- Conduct root cause analysis (RCA) and implement corrective and preventive actions (CAPA).
- Promote a strong culture of safety and accountability.
- Develop KPIs and quality indicators aligned with organizational goals.
- Monitor performance dashboards and drive continuous improvement initiatives.
- Analyze data trends to identify gaps and implement improvement plans.
- Develop, review, and update policies, procedures, and clinical protocols.
- Ensure compliance with internal policies and external regulatory requirements.
- Lead internal audits and compliance reviews.
Requirements
- Bachelor’s degree in Healthcare Administration, Quality Management, Nursing, or related field (Master’s preferred).
- Minimum 5–10 years of experience in healthcare quality, preferably within hospitals or medical centers.
- Strong experience in CBAHI accreditation and healthcare compliance in KSA.
- Professional certifications such as CPHQ (Certified Professional in Healthcare Quality) – Preferred, Lean Six Sigma – Advantage.
- Strong knowledge of quality tools, KPIs, and audit methodologies.
- Excellent leadership, analytical, and communication skills.
What We’re Looking For
- Strategic thinker with hands on execution capability
- Strong background in healthcare accreditation and audits
- Ability to influence stakeholders and drive change
- Detail oriented with a passion for excellence in patient care
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